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From "F C. Costero" <fjcc.apa...@gmail.com>
Subject Re: Open Office
Date Wed, 28 Nov 2012 03:49:01 GMT
On Tue, Nov 27, 2012 at 6:41 PM, Catherine McNaught
<cmcnaught@chatsworth.com.sg> wrote:
> Hi
> So sorry to email you with this. Please forgive.
> I am teaching technology at an International school in Singapore. About a
> dozen of my students have the OpenOffice Base freezing on them constantly.
> Restart, uninstall and re download have not fixed the problem. I have told
> them to Trash their current build and download an English version from
> http://www.openoffice.org/download/other.html. My installation is fine
> which makes me think it could be a key combination the student is using
> that is causing the problem but I haven't as yet got them to give me their
> machines to check if it freezes for me. We are all using Macbook Pros.
> Any ideas on this freezing issue?
>
> Very much appreciated if you pass this email on to someone who could help.
> Kind Regards
> Catherine
>
>
>
>
>
> *Ms Catherine McNaught*
>

I suggest they try resetting the user profile as explained in the
tutorial on the English forum
http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426#p58401

If that does not fix the problem, asking for help on the forum is a
good way to get more help. People can read the forum without
registering but one must register to post questions.
Best regards,
Francis

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