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From Kevin Grignon <>
Subject Re: [UX] Harvesting social data
Date Thu, 21 Jun 2012 01:34:03 GMT
KG01 - see comments inline

On Jun 21, 2012, at 12:38 AM, Kay Schenk <> wrote:

> On Wed, Jun 20, 2012 at 1:56 AM, Kevin Grignon <>wrote:
>> Collectively, our social assets present a huge opportunity to engage the
>> AOO user community, capture insight, feedback and thoughts on the current
>> health of our products, and our future product direction.
>> Harvesting data from our social media assets, forums and mailing lists is
>> an extremely challenging task. With soooooooo much content in disparate
>> sources, it is likely that many threads will fade into the archives.
>> However, we can attempt to harvest any insight that is considered relevant
>> and actionable - so that the valueable data is not lost.
>> To be clear, I understand that such effort is not going to capture
>> everything, nor is it ever complete. Rather, this is a chance to capture
>> any notable insight that could help drive informed design and development
>> decisions in the future. Some data is better than none.
>> All are encouraged to capture and post data in the AOO UX wiki [1]. See the
>> Google+ Data wiki page [2] for an example of how we might capture social
>> data.
>> [1]
>> [2]
>> Such raw data can help feed the development of informed UX work products
>> moving forward. For example, such data can help us define our user roles,
>> validate key usage scenarios and capture actionable product
>> recommendations.
>> Also, some AOO contributors cannot access some social media sites.
>> Capturing social data in the AOO UX wiki also ensures the relevant and
>> actionable social data is open, accessible and visible to all.
>> Thoughts?
>> Regards,
>> Kevin
> Ha! Yes, as I  was just thinking about this yesterday as well after I
> looked at the Google+ posts, it would certainly be great to come up with
> standard process to collecting/capturing this kind of information.

KG01 - I wish :). We can attempt to find owners for different assets who report on sentiment.
Like a moderator, but just focused on data. 

We can try the manual harvest a see how it goes. 

> So
> thanks for this post.
> It would be optimal if there were some scripted way of collecting this
> information and posting it somewhere.
> -- 
> ----------------------------------------------------------------------------------------
> MzK
> "Known commonly as the jackass, this long-eared little creature
> is respected throughout the southwest—roundly cursed
> yet respected—and here he is usually referred to by his
> Spanish name, burro. Because of his extraordinary bray,
> he is sometimes ironically called the "Arizona Nightingale."
>                     -- "Arizona, the Grand Canyon State: A State Guide",
>                              By Federal Writers' Project

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