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Cc: "ooo-dev@incubator.apache.org" <ooo-dev@incubator.apache.org>
From: Kevin Grignon <kevingrignon.oo@gmail.com>
Subject: Re: After AOO 3.4?
Date: Wed, 9 May 2012 09:45:16 +0800
To: "ooo-dev@incubator.apache.org" <ooo-dev@incubator.apache.org>

Don,

Exactly what we need - who doing what.=20

At this point there are no wrong answers and a broad inventory of users type=
s and goals is how we begin.=20

UX is working to clean up the wiki and we create a location to consolidate o=
ur user roles and libraries in the upcoming days.=20

In the interim, perhaps you could capture a few sentences that describes wha=
t is important to an academic user, and what the user wants to accomplish in=
 AOO.=20

Regards,
Kevin

On May 9, 2012, at 8:49 AM, Donald Harbison <dpharbison@gmail.com> wrote:

> On Mon, May 7, 2012 at 9:40 PM, Kevin Grignon <kevingrignon.oo@gmail.com>w=
rote:
>=20
>> Understanding who does what with our product is very important to definin=
g
>> a product direction that resonates with our users.
>>=20
>> The user experience team is about to refresh the UX work products on the
>> wiki. An updated set of user roles/personas is our first step. Existing
>> data can get us started, then we need to incorporate recent behavior
>> shifts, including integrated social and mobile.
>>=20
>> Albino, Louis, Ricardo, would you like to contribute to these user
>> definitions.
>>=20
>=20
> I would. User whose professional success depends on publishing to academic=

> and scientific journals is my nomination.
>=20
>=20
>>=20
>> Regards,
>> Kevin
>>=20
>>=20
>>=20
>> On May 8, 2012, at 8:07 AM, Louis Su=C3=A1rez-Potts <luispo@gmail.com> wr=
ote:
>>=20
>>> Hi
>>>=20
>>> On Monday, 7 May 2012, RGB ES wrote:
>>>=20
>>>> 2012/5/8 Louis Su=C3=A1rez-Potts <luispo@gmail.com <javascript:;>>:
>>>>> Hi,
>>>>>=20
>>>>> RGB ES wrote:
>>>>>> 2012/5/5 Albino Biasutti Neto <biasuttin@gmail.com <javascript:;>>:
>>>>>>> Hi.
>>>>>>>=20
>>>>>>> We have to focus on end users, and seek feedback to research, create=
d
>>>>>>> polls, and others.
>>>>>>>=20
>>>>>>> We need to get statistics AOO.
>>>>>>>=20
>>>>>>> Best,
>>>>>>> Albino
>>>>>>=20
>>>>>> Before that, we need to define who our end users are. We need a set o=
f
>>>>>> "ideal users" with clear needs: students who do their homework,
>>>>>> independent writers that use on-line publishing systems, small
>>>>>> companies that need to create an invoice or maintain a database of
>>>>>> supplies...
>>>>>=20
>>>>> I'm curious... are you dismissing the vast numbers who were using OOo?=

>>>> Briefly, more than 95 percent of downloads from the mirrors were Window=
s
>>>> users. But major deployments were almost entirely in the public sector.=

>>>> Some of the more obvious were listed here [0], but the page is out of
>> date.
>>>>>=20
>>>>>=20
>>>>>> All those groups have different needs, and the right answer for one
>>>>>> group could be a problem for the others.
>>>>>=20
>>>>> I think that, as was suggested, an effective modus operandi is to work=

>>>> with the NL groups. For instance, there might be public sector or
>> private
>>>> needs for accessibility features. We here may not have the people to do=

>>>> that but we (an extended we at this point) can work with those wanting
>> it
>>>> to find the developers....
>>>>>=20
>>>>>>=20
>>>>>=20
>>>>> louis
>>>>>=20
>>>>> [0]
>>>>=20
>> http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_Deployments=

>>>>>>=20
>>>>>> Regards
>>>>>> Ricardo
>>>>=20
>>>> Sorry, but I cannot understand your question. I'm not dismissing
>>>> anything. I just commented that a home user is not the same than a
>>>> professional writer, and that both groups have different needs that
>>>> ask for different solutions. Building usage statistics without
>>>> considering the differences between users can lead to wrong
>>>> conclusions: that's all.
>>>>=20
>>>> Maybe is for my professional background, but as physicists I know that
>>>> before doing research (and analysing user statistics is research) you
>>>> need a "model" of what you are looking for: on this case, a set of
>>>> "ideal users" with a lists of needs and problems. Only then you will
>>>> be able to find solutions.
>>>>=20
>>>> Regards
>>>> Ricardo
>>>>=20
>>> Well, as a historian I quite agree with you. My point was that we alread=
y
>>> have a lot of data, as that URL hints.
>>> Louis
>>>=20
>>>=20
>>> --
>>> Sent from Gmail Mobile
>>=20