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From Rob Weir <>
Subject Re: I'd love your opinion on a question of FAQ style
Date Wed, 14 Mar 2012 12:24:36 GMT
Thanks, everyone, for the quite and useful feedback.  I wouldn't say
there was a conclusive preference for either model, so that suggests
we keep on iterating.  I did, however, note a pattern of comments
related to verbosity, so I took another pass over the draft FAQs and
tried to tighten them up a bit.  Vigorous writing is concise, etc.

You can see the latest draft here:



On Wed, Mar 14, 2012 at 3:21 AM,  <> wrote:
> Rob Weir [] kirjoitti:
>> This question came up on the other thread.  I'd be interested in
>> knowing which style of FAQ you prefer:
>> Example A:
>> "Who is building Apache OpenOffice releases?
>>  * In common with other Apache projects, work on Apache OpenOffice is
>> performed by individual volunteers.
>>  * Development is done a number of the original developers of
>> in addition to community volunteers and developers from
>> other projects derived from the OpenOffice codebase including IBM
>> Symphony."
>> or Example B:
>> "Who is developing Apache OpenOffice?
>> Like any other Apache project, work on Apache OpenOffice is performed
>> by a diverse group of volunteers, from over a dozen countries.  We
>> have participants who are brand new to the project as of last week.
>> We also have many old hands, who have been involved with OpenOffice
>> for a decade or more.  These volunteers work on coding, testing,
>> documentation, websites, translations, marketing as well as other
>> functions.  Some of our volunteers are listed here:
>>    If you are
>> interested in helping develop the next great version of Apache
>> OpenOffice please take a look at our Getting Involved page
>> ("
>> Another set:
>> Example A:
>> "Where can I get updates to the copy of that I am running?
>>   *  There have been no updates to binaries released
>> for users since Oracle stopped development and there will be no
>> patches to those earlier binary programs released.
>>    * The project is currently preparing a new version of the code and
>> it will be available through the website.
>>    * Once Apache OpenOffice v3.4 is released, the project recommends
>> you replace your installation with it.
>>    * Again, there are developer versions available for testing purposes."
>> and
>> Example B:
>> "Where can I get updates to the copy of that I am running?
>>  * The latest release of is 3.3.  If you have that then
>> you have the latest.  If you would like to extend the capabilities of
>> your OpenOffice 3.3 you might take a look at the many compatible
>> extensions ( and templates
>> (  that are available.
>> *   We are currently preparing a new release, Apache OpenOffice 3.4.
>> When available, you can download it from the
>> website.  If you want to be on a notification list for when Apache
>> OpenOffice 3.4 is available for download, you can send an email to
>> These two approaches, A and B, differ in tone, formality and
>> information level.   Which do you think would be most useful to users
>> seeking answers to their questions?
>> -Rob
> Hello!
> Personally I don't like long story but bullet list with links if needed.
>  But A ja B are mixed for that.
> Regards
> Risto

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