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From robw...@apache.org
Subject svn commit: r1520656 - /openoffice/ooo-site/trunk/content/contact_us.html
Date Fri, 06 Sep 2013 18:25:31 GMT
Author: robweir
Date: Fri Sep  6 18:25:31 2013
New Revision: 1520656

URL: http://svn.apache.org/r1520656
Log:
more clean up

Modified:
    openoffice/ooo-site/trunk/content/contact_us.html

Modified: openoffice/ooo-site/trunk/content/contact_us.html
URL: http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/contact_us.html?rev=1520656&r1=1520655&r2=1520656&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/contact_us.html (original)
+++ openoffice/ooo-site/trunk/content/contact_us.html Fri Sep  6 18:25:31 2013
@@ -19,19 +19,46 @@
 
 <li><h2>If you want to submit a bug report...</h2>
 
-<p>Note: This is not a way to receive technical support. If you need help using OpenOffice
you want to use one of the support options described above.  But if you have
+	<p>Note: This is <b>not</b> a way to receive technical support. If you
need help using OpenOffice you want to use one of the support options described above.  But
if you have
 	found a bug that you want to report you should use our Bugzilla issue tracking system.</p>
  
-<p>Get started by searching to see if your issue has already been reported by using

-<a href="http://www.openoffice.org/qa/issue_handling/submission_gateway.html">the issue
submission gateway</a>, using the search
-box at the top left of the page. Searching issues with Bugzilla does not require an account.</p>
-</li>
+   <p>To submit a bug report, use our bug reporting system, <a href="https://issues.apache.org/ooo/">Bugzilla</a>.
The 
+	   <a href="http://www.openoffice.org/qa/issue_handling/pre_submission.html">QA issue
handling page</a> has useful information on getting started with 
+	   Bugzilla, including searchng for issues, applying for a Bugzilla account, and enterring
new issues.</p>
+ </li>	
 
+	
 <li><h2>For problems with the website...</h2>
-		
-<p>To report an outage or error on the website, please send a note to 
-	<a href="mailto:dev@openoffice.apache.org&#63;subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20website">our
mailing list</a>.</p>
-</li>	
+	
+<ul>
+    <li>For problems with the <a href="http://www.openoffice.org/">www.openoffice.org</a>
website, please contact us via
+    <a href="mailto:dev@openoffice.apache.org&#63;subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20website"
+    title="Development mailing list (to receive answers you need to be subscribed)">
+    Development mailing list</a>.</li>
+
+    <li>For problems with the <a href="https://issues.apache.org/ooo/">Bugzilla</a>
system, please contact us via
+    <a href="mailto:aoo-bugzilla-admin@apache.org&#63;subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20BugZilla"
+    title="BugZilla Admin mailing list (to receive answers you need to be subscribed)">
+    BugZilla Admin mailing list</a>.</li>
+
+    <li>For problems with the <a href="http://wiki.openoffice.org/">Wiki</a>,
please contact us via
+    <a href="mailto:dev@openoffice.apache.org&#63;subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20Wiki"
+    title="Development mailing list (to receive answers you need to be subscribed)">
+    Development mailing list</a>.</li>
+
+    <li>For problems with the <a href="https://translate.apache.org/">Translation
Pootle service</a>, please contact us via
+    <a href="mailto:l10n@openoffice.apache.org&#63;subject=Reporting%20a%20problem%20with%20the%20Pootle%20translation%20service"
+    title="L10N mailing list (to receive answers you need to be subscribed)">
+    L10N mailing list</a>.</li>
+
+	<li><b>Note:</b> Please be aware that all mails do not go to a single
person but a so-called mailing list. Mails will be archived
+    and can be accessed also by other users. To receive answers, you will need to subscribe
to the mailing list before
+    sending mails (for instructions, see: <a href="mail_list.html" title="Learn more about
how to use mailing lists">
+    learn more about how to use mailing lists</a>) or you will need to follow the
+    <a href="http://openoffice.apache.org/mailing-lists.html">archives</a>.</li>
+	
+</ul></li>
+
 
 <li><h2>For all other inquiries...</h2>
 	Please consult our <a href="http://openoffice.apache.org/mailing-lists.html">mailing
lists page</a> for the appropriate mailing lists.



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