Return-Path: X-Original-To: archive-asf-public-internal@cust-asf2.ponee.io Delivered-To: archive-asf-public-internal@cust-asf2.ponee.io Received: from cust-asf.ponee.io (cust-asf.ponee.io [163.172.22.183]) by cust-asf2.ponee.io (Postfix) with ESMTP id 777AD200D6D for ; Tue, 28 Nov 2017 07:17:28 +0100 (CET) Received: by cust-asf.ponee.io (Postfix) id 76095160C14; Tue, 28 Nov 2017 06:17:28 +0000 (UTC) Delivered-To: archive-asf-public@cust-asf.ponee.io Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by cust-asf.ponee.io (Postfix) with SMTP id A505D160C13 for ; Tue, 28 Nov 2017 07:17:26 +0100 (CET) Received: (qmail 7623 invoked by uid 500); 28 Nov 2017 06:17:25 -0000 Mailing-List: contact user-help@openmeetings.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: user@openmeetings.apache.org Delivered-To: mailing list user@openmeetings.apache.org Received: (qmail 7608 invoked by uid 99); 28 Nov 2017 06:17:25 -0000 Received: from pnap-us-west-generic-nat.apache.org (HELO spamd1-us-west.apache.org) (209.188.14.142) by apache.org (qpsmtpd/0.29) with ESMTP; Tue, 28 Nov 2017 06:17:25 +0000 Received: from localhost (localhost [127.0.0.1]) by spamd1-us-west.apache.org (ASF Mail Server at spamd1-us-west.apache.org) with ESMTP id 8CB26C066D for ; Tue, 28 Nov 2017 06:17:24 +0000 (UTC) X-Virus-Scanned: Debian amavisd-new at spamd1-us-west.apache.org X-Spam-Flag: NO X-Spam-Score: 3.51 X-Spam-Level: *** X-Spam-Status: No, score=3.51 tagged_above=-999 required=6.31 tests=[DKIM_SIGNED=0.1, DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, FREEMAIL_ENVFROM_END_DIGIT=0.25, HTML_MESSAGE=2, HTML_OBFUSCATE_10_20=1.162, KB_WAM_FROM_NAME_SINGLEWORD=0.2, RCVD_IN_DNSWL_NONE=-0.0001, RCVD_IN_MSPIKE_H2=-0.001, SPF_PASS=-0.001] autolearn=disabled Authentication-Results: spamd1-us-west.apache.org (amavisd-new); dkim=pass (2048-bit key) header.d=gmail.com Received: from mx1-lw-eu.apache.org ([10.40.0.8]) by localhost (spamd1-us-west.apache.org [10.40.0.7]) (amavisd-new, port 10024) with ESMTP id aKQYFBA7TcQt for ; Tue, 28 Nov 2017 06:17:21 +0000 (UTC) Received: from mail-io0-f176.google.com (mail-io0-f176.google.com [209.85.223.176]) by mx1-lw-eu.apache.org (ASF Mail Server at mx1-lw-eu.apache.org) with ESMTPS id 656055F201 for ; Tue, 28 Nov 2017 06:17:20 +0000 (UTC) Received: by mail-io0-f176.google.com with SMTP id i38so39117761iod.2 for ; Mon, 27 Nov 2017 22:17:20 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20161025; h=mime-version:in-reply-to:references:from:date:message-id:subject:to; bh=4ENEY4jbemuv5BT62Clw0TzxKrUfQoq3fgC5EaAarMk=; b=W903PqSWl5rmFin81qg6nS2a1bWgBZ+sG/XLMABPSp6MUwPaOlEk9E6wsuJ+legZH8 KeeLPdlFO9rQgpb0v16l9bUmRfhbOHjw/sLjWoHC+dq4hf0aE1yos5E8z/htTLU+lSlr DFs15qvqF/E//bf43Pmnb8+OrUtFYCkuV7WwkV9aamPNODe/LEmnknUoadbbr2u5iuGw qE42lMDyyZdAfVO8jkNb06Z/t0SzHcEp505lAHOALq0QXLEcNIxzLjyXHJVIgJ7DC4J/ dBJWh1OieR//imTPO3fJdSFY61eyloZLzauWKWruxxBlmCzm6CfhvpV0792/QUDiKeY3 YFWw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20161025; h=x-gm-message-state:mime-version:in-reply-to:references:from:date :message-id:subject:to; bh=4ENEY4jbemuv5BT62Clw0TzxKrUfQoq3fgC5EaAarMk=; b=Hz7mjVvkcg62EJ9CNEOuR74e08dqzstsu5Xj1vYmjhlSIoWIZEi9315UzMKz1p5K4b hLm6BejiIS+V/O3tx+R+EGxzp3cVNh9MkMQyrbwdKO3dwNYjC2lhhy5Ad6qofhx/euvV CaslQs9O55LGK3IEFwwNcejgucFAiypb0oF8rll4JlHtzI2Awdd+pWqD93QNQzvhXdKk jY9tVStcRt0xv+7EZ4D1EMpED4EKpAyk02za9iJnvc/JuLxiwqHVGqH43DBuLriYe26K AcRr8/lqd9q+u+OeDQ8wzDuj5OOxmGORRXwrECuEaOt+rSCJiwxsH/zRDkjJ8rw70bVM 1Qmw== X-Gm-Message-State: AJaThX6RYAAH0kXqE2stGtcjMJXTLyvbaiQjrhJ1DcFWQh52T3SMX3Yl 3vIy2SSMXeMuhqs7a8y3k80bpheq1Z9piCqza8gBCA== X-Google-Smtp-Source: AGs4zMbXj6frfbdtVcOInOhVHhf+as2CfBtnA/XYWN3FIKY5/WEg8/jihn4hFx2LaS07B8U9UxPiidF/mAbFdOOrzXY= X-Received: by 10.107.201.134 with SMTP id z128mr958384iof.177.1511849838875; Mon, 27 Nov 2017 22:17:18 -0800 (PST) MIME-Version: 1.0 Received: by 10.2.183.134 with HTTP; Mon, 27 Nov 2017 22:17:18 -0800 (PST) In-Reply-To: References: From: Maxim Solodovnik Date: Tue, 28 Nov 2017 13:17:18 +0700 Message-ID: Subject: Re: cannot upload file to my files To: Openmeetings user-list Content-Type: multipart/alternative; boundary="94eb2c0b84f0999b78055f04f875" archived-at: Tue, 28 Nov 2017 06:17:28 -0000 --94eb2c0b84f0999b78055f04f875 Content-Type: text/plain; charset="UTF-8" Can you run "the command" on your server and check the logs? What OS do you have on your server? On Tue, Nov 28, 2017 at 12:21 PM, Tom Luo wrote: > Hi, Maxim, > > I can upload ppt files now. However, I cannot upload pdf files. > The error messages are: > process: convert PDF to images command: convert -density 150 > /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840- > 6c6639132996/e601b2db-eb1b-43cb-8840-6c6639132996.pdf -quality 90 > /opt/red540/webapps/openmeetings/upload/files/e601b2db-eb1b-43cb-8840-6c6639132996/page-%04d.png > exception: null error: exitValue: 137 out: > > Do you know how to fix the problem? > Also, what kind of files does OM support? > > Thanks, > > Tom > > > > On Mon, Nov 20, 2017 at 1:20 AM, Maxim Solodovnik > wrote: > >> Thanks for the logs >> I have added some guard code to avoid such errors (can be checked using >> build #91+) >> >> On Mon, Nov 20, 2017 at 5:56 AM, Tom Luo wrote: >> >>> When I click the error mark, it says "File is not found Exit value >>> Conversion messages". >>> I uploaded a pdf file. What does this mean? Thanks >>> >>> On Sun, Nov 19, 2017 at 5:54 PM, Tom Luo wrote: >>> >>>> Hi, Maxim, >>>> >>>> I still cannot upload files. Here is the errors from openmeetings.log. >>>> Do you know how to fix this problem? Thanks >>>> >>>> >>>> DEBUG 11-19 17:42:47.604 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:05.083 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-8] - >>>> Sending WebSocket PING >>>> DEBUG 11-19 17:43:27.525 o.a.o.w.a.Application:613 [0.0-5443-exec-1] - >>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> room: 2 >>>> DEBUG 11-19 17:43:27.529 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-1] - Sending WebSocket message: roomExit >>>> DEBUG 11-19 17:43:27.530 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [0.0-5443-exec-1] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@79421dc8 >>>> DEBUG 11-19 17:43:27.532 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-136] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> stopStream, java.lang.Object@6fda4caf >>>> DEBUG 11-19 17:43:35.204 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-6] - >>>> Sending WebSocket PING >>>> DEBUG 11-19 17:43:39.780 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:86 [0.0-5443-exec-8] - :: >>>> getPoll :: 2 >>>> DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-8] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:39.792 o.a.o.w.r.RoomPanel:323 [0.0-5443-exec-8] - >>>> public ? true, ownedId ? null true >>>> DEBUG 11-19 17:43:39.872 o.a.o.d.d.f.FileItemDao:55 [0.0-5443-exec-8] - >>>> getByOwner() started >>>> DEBUG 11-19 17:43:39.874 o.a.o.d.d.f.FileItemDao:50 [0.0-5443-exec-8] - >>>> getByRoom roomId :: 2 >>>> DEBUG 11-19 17:43:39.916 o.a.o.w.a.Application:599 [0.0-5443-exec-8] - >>>> Adding online room client: c91776e8-c182-41ef-b490-49af8592ff6b, room: >>>> 2 >>>> DEBUG 11-19 17:43:39.919 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:40.744 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [.0-5443-exec-10] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@37be01c0 >>>> DEBUG 11-19 17:43:40.760 o.a.o.c.u.WebSocketHelper:145 >>>> [.0-5443-exec-10] - Sending WebSocket message: roomEnter >>>> DEBUG 11-19 17:43:40.785 o.a.o.d.d.f.FileItemDao:55 [.0-5443-exec-10] - >>>> getByOwner() started >>>> DEBUG 11-19 17:43:40.786 o.a.o.d.d.f.FileItemDao:50 [.0-5443-exec-10] - >>>> getByRoom roomId :: 2 >>>> DEBUG 11-19 17:43:40.806 o.a.o.d.d.r.PollDao:103 [.0-5443-exec-10] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:40.811 o.a.o.d.d.r.PollDao:97 [.0-5443-exec-10] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.189 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.196 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>> DEBUG 11-19 17:43:41.200 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-137] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.218 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:41.220 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.290 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.297 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] >>>> - ----------- sendUpdatedClient >>>> DEBUG 11-19 17:43:41.298 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-138] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.301 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-4] - Sending WebSocket message: rightUpdated >>>> c91776e8-c182-41ef-b490-49af8592ff6b >>>> DEBUG 11-19 17:43:41.304 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-139] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> clientUpdated, null >>>> DEBUG 11-19 17:43:41.322 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec-4] - >>>> :: hasPoll :: 2 >>>> DEBUG 11-19 17:43:41.329 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] - :: >>>> getArchived :: 2 >>>> DEBUG 11-19 17:43:41.646 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-2] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:41.759 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-1] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:41.879 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-9] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.115 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-7] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.320 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-3] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.426 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-8] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.559 o.a.o.c.u.WebSocketHelper:218 >>>> [.0-5443-exec-10] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:42.675 o.a.o.c.u.WebSocketHelper:218 >>>> [0.0-5443-exec-5] - Sending WebSocket message: {"type":"wb"} >>>> DEBUG 11-19 17:43:47.945 o.a.o.s.q.s.ReminderJob:104 [Bean#0_Worker-1] >>>> - Rss disabled by Admin >>>> DEBUG 11-19 17:43:49.979 o.a.o.c.d.f.FileProcessor:70 [0.0-5443-exec-7] >>>> - file extension: pdf >>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:74 [0.0-5443-exec-7] >>>> - isAsIs: false >>>> DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FileProcessor:106 >>>> [0.0-5443-exec-7] - writing file to: /opt/red540/webapps/openmeetin >>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>> DEBUG 11-19 17:43:50.235 o.a.o.c.d.f.FileProcessor:113 >>>> [0.0-5443-exec-7] - Office document: /opt/red540/webapps/openmeetin >>>> gs/upload/files/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3 >>>> b-6bb9-4e1c-bd83-1c309068233d.pdf >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:60 >>>> [0.0-5443-exec-7] - fullProcessing: false >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:68 >>>> [0.0-5443-exec-7] - -- generate page images -- >>>> DEBUG 11-19 17:43:50.236 o.a.o.c.c.ImageConverter:176 [0.0-5443-exec-7] >>>> - convertDocument >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:136 >>>> [0.0-5443-exec-7] - fileId: 3 >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:92 [0.0-5443-exec-7] >>>> - Error while processing the file >>>> java.lang.NullPointerException: null >>>> at java.lang.StringBuilder.(StringBuilder.java:112) >>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>> (BaseConverter.java:97) >>>> at org.apache.openmeetings.core.converter.BaseConverter.getPath >>>> ToConvert(BaseConverter.java:114) >>>> at org.apache.openmeetings.core.converter.ImageConverter.conver >>>> tDocument(ImageConverter.java:178) >>>> at org.apache.openmeetings.core.converter.DocumentConverter.con >>>> vertPDF(DocumentConverter.java:69) >>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>> File(FileProcessor.java:116) >>>> at org.apache.openmeetings.core.data.file.FileProcessor.process >>>> File(FileProcessor.java:90) >>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>> it(UploadDialog.java:198) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>> java:1251) >>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>> .java:770) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>> $1.onClick(AbstractDialog.java:413) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>> .onAjax(DialogBehavior.java:188) >>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>> spond(JQueryAjaxBehavior.java:173) >>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>> (AbstractDefaultAjaxBehavior.java:598) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invoke(ListenerRequestHandler.java:280) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invokeListener(ListenerRequestHandler.java:222) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.respond(ListenerRequestHandler.java:208) >>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>> .respond(RequestCycle.java:912) >>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>> uestHandlerExecutor.java:65) >>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>> Cycle.java:283) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>> RequestCycle.java:253) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>> ndDetach(RequestCycle.java:221) >>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>> equestCycle(AbstractUpgradeFilter.java:70) >>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>> WicketFilter.java:204) >>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>> Filter.java:286) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>> ilter.java:84) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>> dWrapperValve.java:199) >>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>> dContextValve.java:96) >>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>> uthenticatorBase.java:592) >>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>> stValve.java:140) >>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>> rtValve.java:81) >>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>> tractAccessLogValve.java:651) >>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>> EngineValve.java:87) >>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>> apter.java:342) >>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>> ssor.java:500) >>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>> cessorLight.java:66) >>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>> (AbstractProtocol.java:754) >>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>> (NioEndpoint.java:1376) >>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>> cessorBase.java:49) >>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>> Executor.java:1149) >>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>> lExecutor.java:624) >>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>> un(TaskThread.java:61) >>>> at java.lang.Thread.run(Thread.java:748) >>>> DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:97 [0.0-5443-exec-7] >>>> - Clean up was successful ? true >>>> ERROR 11-19 17:43:50.258 o.a.w.DefaultExceptionMapper:170 >>>> [0.0-5443-exec-7] - Unexpected error occurred >>>> java.lang.IllegalArgumentException: Parameter message can't be null >>>> at org.apache.wicket.feedback.FeedbackMessage.(FeedbackMe >>>> ssage.java:123) >>>> at org.apache.wicket.feedback.FeedbackMessages.error(FeedbackMe >>>> ssages.java:151) >>>> at org.apache.wicket.Component.error(Component.java:1272) >>>> at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubm >>>> it(UploadDialog.java:212) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294) >>>> at org.apache.wicket.markup.html.form.Form.delegateSubmit(Form. >>>> java:1251) >>>> at org.apache.wicket.markup.html.form.Form.process(Form.java:946) >>>> at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form >>>> .java:770) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractFormDi >>>> alog.internalOnClick(AbstractFormDialog.java:215) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDialog >>>> $1.onClick(AbstractDialog.java:413) >>>> at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior >>>> .onAjax(DialogBehavior.java:188) >>>> at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBehavior.re >>>> spond(JQueryAjaxBehavior.java:173) >>>> at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest >>>> (AbstractDefaultAjaxBehavior.java:598) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.internalInvoke(ListenerRequestHandler.java:306) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invoke(ListenerRequestHandler.java:280) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.invokeListener(ListenerRequestHandler.java:222) >>>> at org.apache.wicket.core.request.handler.ListenerRequestHandle >>>> r.respond(ListenerRequestHandler.java:208) >>>> at org.apache.wicket.request.cycle.RequestCycle$HandlerExecutor >>>> .respond(RequestCycle.java:912) >>>> at org.apache.wicket.request.RequestHandlerExecutor.execute(Req >>>> uestHandlerExecutor.java:65) >>>> at org.apache.wicket.request.cycle.RequestCycle.execute(Request >>>> Cycle.java:283) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequest( >>>> RequestCycle.java:253) >>>> at org.apache.wicket.request.cycle.RequestCycle.processRequestA >>>> ndDetach(RequestCycle.java:221) >>>> at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processR >>>> equestCycle(AbstractUpgradeFilter.java:70) >>>> at org.apache.wicket.protocol.http.WicketFilter.processRequest( >>>> WicketFilter.java:204) >>>> at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket >>>> Filter.java:286) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.red5.logging.LoggerContextFilter.doFilter(LoggerContextF >>>> ilter.java:84) >>>> at org.apache.catalina.core.ApplicationFilterChain.internalDoFi >>>> lter(ApplicationFilterChain.java:193) >>>> at org.apache.catalina.core.ApplicationFilterChain.doFilter(App >>>> licationFilterChain.java:166) >>>> at org.apache.catalina.core.StandardWrapperValve.invoke(Standar >>>> dWrapperValve.java:199) >>>> at org.apache.catalina.core.StandardContextValve.invoke(Standar >>>> dContextValve.java:96) >>>> at org.apache.catalina.authenticator.AuthenticatorBase.invoke(A >>>> uthenticatorBase.java:592) >>>> at org.apache.catalina.core.StandardHostValve.invoke(StandardHo >>>> stValve.java:140) >>>> at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorRepo >>>> rtValve.java:81) >>>> at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abs >>>> tractAccessLogValve.java:651) >>>> at org.apache.catalina.core.StandardEngineValve.invoke(Standard >>>> EngineValve.java:87) >>>> at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd >>>> apter.java:342) >>>> at org.apache.coyote.http11.Http11Processor.service(Http11Proce >>>> ssor.java:500) >>>> at org.apache.coyote.AbstractProcessorLight.process(AbstractPro >>>> cessorLight.java:66) >>>> at org.apache.coyote.AbstractProtocol$ConnectionHandler.process >>>> (AbstractProtocol.java:754) >>>> at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun >>>> (NioEndpoint.java:1376) >>>> at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketPro >>>> cessorBase.java:49) >>>> at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool >>>> Executor.java:1149) >>>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo >>>> lExecutor.java:624) >>>> at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.r >>>> un(TaskThread.java:61) >>>> at java.lang.Thread.run(Thread.java:748) >>>> DEBUG 11-19 17:43:50.380 o.a.o.w.c.MainPanel:180 [0.0-5443-exec-3] - >>>> WebSocketBehavior::closeHandler [uid: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@0] >>>> DEBUG 11-19 17:43:50.381 o.a.o.w.a.Application:613 [0.0-5443-exec-3] - >>>> Removing online room client: c91776e8-c182-41ef-b490-49af8592ff6b, >>>> room: 2 >>>> DEBUG 11-19 17:43:50.387 o.a.o.c.u.WebSocketHelper:145 >>>> [0.0-5443-exec-3] - Sending WebSocket message: roomExit >>>> DEBUG 11-19 17:43:50.388 o.a.o.d.d.l.ConferenceLogDao:54 >>>> [0.0-5443-exec-3] - [addConferenceLog]: org.apache.openmeetings.db.ent >>>> ity.log.ConferenceLog@150df35b >>>> DEBUG 11-19 17:43:50.390 o.a.o.c.r.ScopeApplicationAdapter:767 >>>> [Thread-142] - [MessageSender] -> 'Unable to send message to NULL scope' >>>> stopStream, java.lang.Object@7648524e >>>> DEBUG 11-19 17:43:50.399 o.a.o.w.a.Application:411 [0.0-5443-exec-3] - >>>> Removing online client: c91776e8-c182-41ef-b490-49af8592ff6b, roomId: >>>> null >>>> DEBUG 11-19 17:43:53.762 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-4] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:53.964 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-9] - >>>> Level Admin :: [GRANTED] >>>> DEBUG 11-19 17:43:55.422 o.a.o.w.a.Application:388 [0.0-5443-exec-7] - >>>> Adding online client: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, room: null >>>> DEBUG 11-19 17:43:55.424 o.a.o.w.c.MainPanel:145 [0.0-5443-exec-7] - >>>> WebSocketBehavior::onConnect [uid: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, >>>> session: E224C8C01820943C5B76BA3E1F98F286, key: >>>> org.apache.wicket.protocol.ws.api.registry.PageIdKey@2] >>>> DEBUG 11-19 17:43:55.507 o.a.o.w.c.MainPanel:154 [.0-5443-exec-10] - >>>> WebSocketBehavior:: pingTimer is attached >>>> DEBUG 11-19 17:43:56.244 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>> getUserRoom : 1 || conference >>>> DEBUG 11-19 17:43:56.247 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - >>>> getUserRoom : 1 || presentation >>>> DEBUG 11-19 17:43:56.257 o.a.o.d.d.r.RoomDao:191 [0.0-5443-exec-8] - >>>> getAppointedRoomsByUser : UserID - 1 >>>> >>>> On Sat, Nov 11, 2017 at 8:49 PM, Maxim Solodovnik >>> > wrote: >>>> >>>>> In case of unsuccessful upload, acceptable file should appear in the >>>>> tree with "error mark" on the right >>>>> Click error sign to check what is wrong and/or check openmeetings.log >>>>> >>>>> On Sun, Nov 12, 2017 at 7:52 AM, Tom Luo wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> When I try to upload a pdf file to my files, the system says >>>>>> "internal error" and cannot complete. >>>>>> I am using OM4.0. Could any one tell me why this happens? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> Tom >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> WBR >>>>> Maxim aka solomax >>>>> >>>> >>>> >>> >> >> >> -- >> WBR >> Maxim aka solomax >> > > -- WBR Maxim aka solomax --94eb2c0b84f0999b78055f04f875 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Can you run "the command" on your server and che= ck the logs?
What OS do you have on your server?

On Tue, Nov 28, 2017 at 12:= 21 PM, Tom Luo <mariolzx@gmail.com> wrote:
Hi, Maxim,

I can uplo= ad ppt files now. However, I cannot upload pdf files.
The error m= essages are:
process: conver= t PDF to images command: convert -density 150 /opt/red540/webapps/openmeetings/upload/= files/e601b2db-eb1b-43cb-8840-6c6639132996/e601b2db-eb1b-43c= b-8840-6c6639132996.pdf -quality 90 /opt/red540/webapps/openmeetings/u= pload/files/e601b2db-eb1b-43cb-8840-6c6639132996/page-%04d.png=20 exception: null error:=20 exitValue: 137 out:

=
Do you know how to fix= the problem?
Also, what kind of files does OM support?

Thanks,

Tom



On Mon, Nov 20, 2017 at 1:20 AM, Maxim Solodovnik <solomax66= 6@gmail.com> wrote:
Thanks for the logs
I have added some guard code to avoid suc= h errors (can be checked using build #91+)

On Mon, Nov 20, 2017 at 5:5= 6 AM, Tom Luo <mariolzx@gmail.com> wrote:
When I click the error mark, it says &quo= t;File is not found Exit value=C2=A0 Conversion messages".
I uploa= ded a pdf file. What does this mean? Thanks

On Sun, Nov 19, 2017 at 5:54 PM, Tom Luo <mariolzx@gmail= .com> wrote:
Hi, Maxim,

I still cannot upload files. Here is the e= rrors from openmeetings.log.
Do you know how to fix this problem?= Thanks


DEBUG 11-19 17:42:47.6= 04 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-2] - Sending WebSocket mess= age: {"type":"wb"}
DEBUG 11-19 17:43:05.083 o= .a.o.w.c.MainPanel:117 [0.0-5443-exec-8] - Sending WebSocket PING
DEBUG 11-19 17:43:27.525 o.a.o.w.a.Application:613 [0.0-5443-exec-1] - Rem= oving online room client: c91776e8-c182-41ef-b490-49af8592ff6b, room: = 2
DEBUG 11-19 17:43:27.529 o.a.o.c.u.WebSocketHelper:145 [0.0-544= 3-exec-1] - Sending WebSocket message: roomExit=C2=A0
DEBUG 11-19= 17:43:27.530 o.a.o.d.d.l.ConferenceLogDao:54 [0.0-5443-exec-1] - [add= ConferenceLog]: org.apache.openmeetings.db.entity.log.ConferenceLog@79= 421dc8
DEBUG 11-19 17:43:27.532 o.a.o.c.r.ScopeApplicationAdapter:767 [Thread-136] - [MessageSender] -> 'Unable to send message = to NULL scope' stopStream, java.lang.Object@6fda4caf
DEBUG 11= -19 17:43:35.204 o.a.o.w.c.MainPanel:117 [0.0-5443-exec-6] - Sending WebSoc= ket PING
DEBUG 11-19 17:43:39.780 o.a.o.d.u.AuthLevelUtil:42 [0.0= -5443-exec-8] - Level Admin :: [GRANTED]
DEBUG 11-19 17:43:39.785= o.a.o.d.d.r.PollDao:86 [0.0-5443-exec-8] -=C2=A0 :: getPoll :: 2
DEBUG 11-19 17:43:39.785 o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-8] -=C2=A0 = :: getArchived :: 2
DEBUG 11-19 17:43:39.792 o.a.o.w.r.RoomPanel:= 323 [0.0-5443-exec-8] - public ? true, ownedId ? null true
DEBUG = 11-19 17:43:39.872 o.a.o.d.d.f.FileItemDao:55 [0.0-5443-exec-8] - getByOwne= r() started
DEBUG 11-19 17:43:39.874 o.a.o.d.d.f.FileItemDao:50 [= 0.0-5443-exec-8] - getByRoom roomId :: 2
DEBUG 11-19 17:43:39.916= o.a.o.w.a.Application:599 [0.0-5443-exec-8] - Adding online room client: c= 91776e8-c182-41ef-b490-49af8592ff6b, room: 2
DEBUG 11-19 17:= 43:39.919 o.a.o.d.u.AuthLevelUtil:42 [0.0-5443-exec-8] - Level Admin :: [GR= ANTED]
DEBUG 11-19 17:43:40.744 o.a.o.d.d.l.ConferenceLogDao:54 [.0-5443-exec-10] - [addConferenceLog]: org.apache.openmeetings.db.ent<= wbr>ity.log.ConferenceLog@37be01c0
DEBUG 11-19 17:43:40.760 o.a.o= .c.u.WebSocketHelper:145 [.0-5443-exec-10] - Sending WebSocket message: roo= mEnter=C2=A0
DEBUG 11-19 17:43:40.785 o.a.o.d.d.f.FileItemDao:55 = [.0-5443-exec-10] - getByOwner() started
DEBUG 11-19 17:43:40.786= o.a.o.d.d.f.FileItemDao:50 [.0-5443-exec-10] - getByRoom roomId :: 2
=
DEBUG 11-19 17:43:40.806 o.a.o.d.d.r.PollDao:103 [.0-5443-exec-10] -= =C2=A0 :: hasPoll :: 2
DEBUG 11-19 17:43:40.811 o.a.o.d.d.r.PollD= ao:97 [.0-5443-exec-10] -=C2=A0 :: getArchived :: 2
DEBUG 11-19 1= 7:43:41.189 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] - -----------=C2= =A0 sendUpdatedClient=C2=A0
DEBUG 11-19 17:43:41.196 o.a.o.c.u.We= bSocketHelper:145 [0.0-5443-exec-4] - Sending WebSocket message: rightUpdat= ed c91776e8-c182-41ef-b490-49af8592ff6b
DEBUG 11-19 17:43:41= .200 o.a.o.c.r.ScopeApplicationAdapter:767 [Thread-137] - [MessageSend= er] -> 'Unable to send message to NULL scope' clientUpdated, nul= l
DEBUG 11-19 17:43:41.218 o.a.o.d.d.r.PollDao:103 [0.0-5443-exec= -4] -=C2=A0 :: hasPoll :: 2
DEBUG 11-19 17:43:41.220 o.a.o.d.d.r.= PollDao:97 [0.0-5443-exec-4] -=C2=A0 :: getArchived :: 2
DEBUG 11= -19 17:43:41.290 o.a.o.w.r.RoomBroadcaster:58 [0.0-5443-exec-4] - ---------= --=C2=A0 sendUpdatedClient=C2=A0
DEBUG 11-19 17:43:41.297 o.a.o.w= .r.RoomBroadcaster:58 [0.0-5443-exec-4] - -----------=C2=A0 sendUpdatedClie= nt=C2=A0
DEBUG 11-19 17:43:41.298 o.a.o.c.r.ScopeApplicationAdap<= wbr>ter:767 [Thread-138] - [MessageSender] -> 'Unable to send messag= e to NULL scope' clientUpdated, null
DEBUG 11-19 17:43:41.301= o.a.o.c.u.WebSocketHelper:145 [0.0-5443-exec-4] - Sending WebSocket messag= e: rightUpdated c91776e8-c182-41ef-b490-49af8592ff6b
DEBUG 1= 1-19 17:43:41.304 o.a.o.c.r.ScopeApplicationAdapter:767 [Thread-139] -= [MessageSender] -> 'Unable to send message to NULL scope' clien= tUpdated, null
DEBUG 11-19 17:43:41.322 o.a.o.d.d.r.PollDao:103 [= 0.0-5443-exec-4] -=C2=A0 :: hasPoll :: 2
DEBUG 11-19 17:43:41.329= o.a.o.d.d.r.PollDao:97 [0.0-5443-exec-4] -=C2=A0 :: getArchived :: 2
=
DEBUG 11-19 17:43:41.646 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-= 2] - Sending WebSocket message: {"type":"wb"}
DEBUG 11-19 17:43:41.759 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-1] -= Sending WebSocket message: {"type":"wb"}
DEB= UG 11-19 17:43:41.879 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-9] - Sen= ding WebSocket message: {"type":"wb"}
DEBUG 1= 1-19 17:43:42.115 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-7] - Sending= WebSocket message: {"type":"wb"}
DEBUG 11-19= 17:43:42.320 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-3] - Sending Web= Socket message: {"type":"wb"}
DEBUG 11-19 17:= 43:42.426 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-8] - Sending WebSock= et message: {"type":"wb"}
DEBUG 11-19 17:43:4= 2.559 o.a.o.c.u.WebSocketHelper:218 [.0-5443-exec-10] - Sending WebSocket m= essage: {"type":"wb"}
DEBUG 11-19 17:43:42.67= 5 o.a.o.c.u.WebSocketHelper:218 [0.0-5443-exec-5] - Sending WebSocket messa= ge: {"type":"wb"}
DEBUG 11-19 17:43:47.945 o.= a.o.s.q.s.ReminderJob:104 [Bean#0_Worker-1] - Rss disabled by Admin
DEBUG 11-19 17:43:49.979 o.a.o.c.d.f.FileProcessor:70 [0.0-5443-exec-7] = - file extension: pdf
DEBUG 11-19 17:43:50.234 o.a.o.c.d.f.FilePr= ocessor:74 [0.0-5443-exec-7] - isAsIs: false
DEBUG 11-19 17:43:50= .234 o.a.o.c.d.f.FileProcessor:106 [0.0-5443-exec-7] - writing file to: /op= t/red540/webapps/openmeetings/upload/files/c5d2ee3b-6bb9-4e1c-bd8= 3-1c309068233d/c5d2ee3b-6bb9-4e1c-bd83-1c309068233d.pdf
DEBUG 11-19 17:43:50.235 o.a.o.c.d.f.FileProcessor:113 [0.0-5443-exec-7] -= Office document: /opt/red540/webapps/openmeetings/upload/files/c5d2ee= 3b-6bb9-4e1c-bd83-1c309068233d/c5d2ee3b-6bb9-4e1c-bd83-1c30906823= 3d.pdf
DEBUG 11-19 17:43:50.236 o.a.o.c.c.DocumentConverter:= 60 [0.0-5443-exec-7] - fullProcessing: false
DEBUG 11-19 17:43:50= .236 o.a.o.c.c.DocumentConverter:68 [0.0-5443-exec-7] - -- generate page im= ages --
DEBUG 11-19 17:43:50.236 o.a.o.c.c.ImageConverter:176 [0.= 0-5443-exec-7] - convertDocument
DEBUG 11-19 17:43:50.257 o.a.o.c= .d.f.FileProcessor:136 [0.0-5443-exec-7] - fileId: 3
DEBUG 11-19 = 17:43:50.257 o.a.o.c.d.f.FileProcessor:92 [0.0-5443-exec-7] - Error while p= rocessing the file
java.lang.NullPointerException: null
at java.lang.StringBuild= er.<init>(StringBuilder.java:112)
at org.apache.openmeetings.core.converter.Bas= eConverter.getPath(BaseConverter.java:97)
at org.apache.openmeetings.core.converter.B= aseConverter.getPathToConvert(BaseConverter.java:114)
<= span style=3D"white-space:pre-wrap"> at org.apache.openmeetings.core= .converter.ImageConverter.convertDocument(ImageConverter.java:178)
at org.apache= .openmeetings.core.converter.DocumentConverter.convertPDF(Documen= tConverter.java:69)
at org.apache.openmeetings.core.data.file.FileProcessor.processFile(FileProcessor.java:116)
at org.apache.openmeetings.core.data.file.FileProcessor.pr= ocessFile(FileProcessor.java:90)
at org.apache.openmeetings.web.room.sidebar.UploadDialo= g.onSubmit(UploadDialog.java:198)
at com.googlecode.wicket.jquery.ui.widget.dialog.Ab= stractFormDialog$DialogFormSubmitter.onSubmit(AbstractFormDialog.= java:294)
at or= g.apache.wicket.markup.html.form.Form.delegateSubmit(Form.java:12= 51)
at org.apache.wi= cket.markup.html.form.Form.process(Form.java:946)
at org.apache.wicket.markup.html.form.Form.onFormSubmitted(Form.java:770)
at com.googlecode.wicket.jquery.ui.widget= .dialog.AbstractFormDialog.internalOnClick(AbstractFormDialog.jav= a:215)
at com.google= code.wicket.jquery.ui.widget.dialog.AbstractDialog$1.onClick(Abst= ractDialog.java:413)
<= /span>at com.googlecode.wicket.jquery.ui.widget.dialog.DialogBehavior<= wbr>.onAjax(DialogBehavior.java:188)
at com.googlecode.wicket.jquery.core.ajax.JQueryAjaxBeh= avior.respond(JQueryAjaxBehavior.java:173)
at org.apache.wicket.ajax.Abstrac= tDefaultAjaxBehavior.onRequest(AbstractDefaultAjaxBehavior.java:5= 98)
at org.apache.wi= cket.core.request.handler.ListenerRequestHandler.internalInvoke(L= istenerRequestHandler.java:306)
at org.apache.wicket.core.request.handler.ListenerReq= uestHandler.invoke(ListenerRequestHandler.java:280)
at org.apache.wicket.core.request= .handler.ListenerRequestHandler.invokeListener(ListenerReque= stHandler.java:222)
= at org.apache.wicket.core.request.handler.ListenerRequestHandler.= respond(ListenerRequestHandler.java:208)
at org.apache.wicket.request.cycle.RequestCy= cle$HandlerExecutor.respond(RequestCycle.java:912)
at org.apache.wicket.request.Requ<= wbr>estHandlerExecutor.execute(RequestHandlerExecutor.java:65)
at org.apache.wicket.reques= t.cycle.RequestCycle.execute(RequestCycle.java:283)
at org.apache.wicket.request.cycl= e.RequestCycle.processRequest(RequestCycle.java:253)
at org.apache.wicket.request.cyc= le.RequestCycle.processRequestAndDetach(RequestCycle.java:221)
at org.apache.wicket.prot= ocol.ws.AbstractUpgradeFilter.processRequestCycle(AbstractUpg= radeFilter.java:70)
at org.apache.wicket.protocol.http.WicketFilter.processRequest(WicketFilter.java:204)
<= /span>at org.apache.wicket.protocol.http.WicketFilter.doFilter(Wicket<= wbr>Filter.java:286)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFil= ter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterCha= in.doFilter(ApplicationFilterChain.java:166)
at org.red5.logging.LoggerContextFilter.= doFilter(LoggerContextFilter.java:84)
at org.apache.catalina.core.ApplicationFilterCh= ain.internalDoFilter(ApplicationFilterChain.java:193)
<= span style=3D"white-space:pre-wrap"> at org.apache.catalina.core.App= licationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.= core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalin= a.core.StandardContextValve.invoke(StandardContextValve.java:96)<= /div>
at org.apache.catali= na.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:= 592)
at org.apache.c= atalina.core.StandardHostValve.invoke(StandardHostValve.java:140)=
at org.apache.catal= ina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.v= alves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:6= 51)
at org.apache.ca= talina.core.StandardEngineValve.invoke(StandardEngineValve.java:8= 7)
at org.apache.cat= alina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
at org.apache.coyote.ht= tp11.Http11Processor.service(Http11Processor.java:500)
= at org.apache.coyote.AbstractP= rocessorLight.process(AbstractProcessorLight.java:66)
<= span style=3D"white-space:pre-wrap"> at org.apache.coyote.AbstractPr= otocol$ConnectionHandler.process(AbstractProtocol.java:754)
=
at org.apache.tomcat.util.net.Ni= oEndpoint$SocketProcessor.doRun(NioEndpoint.java:1376)
= at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPool= Executor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolEx= ecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.Ta= skThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java= :748)
DEBUG 11-19 17:43:50.257 o.a.o.c.d.f.FileProcessor:97 [0.0-= 5443-exec-7] - Clean up was successful ? true
ERROR 11-19 17:43:5= 0.258 o.a.w.DefaultExceptionMapper:170 [0.0-5443-exec-7] - Unexpected = error occurred
java.lang.IllegalArgumentException: Parameter= message can't be null
= at org.apache.wicket.feedback.FeedbackMessage.<init>(Feed= backMessage.java:123)
= at org.apache.wicket.feedback.FeedbackMessages.error(FeedbackMe= ssages.java:151)
at or= g.apache.wicket.Component.error(Component.java:1272)
at org.apache.openmeetings.web.room.sidebar.UploadDialog.onSubmit(UploadDialog.java:212)
at com.googlecode.wicket.jquery.= ui.widget.dialog.AbstractFormDialog$DialogFormSubmitter.onSubmit(AbstractFormDialog.java:294)
at org.apache.wicket.markup.html.form.Form.delegate= Submit(Form.java:1251)
= at org.apache.wicket.markup.html.form.Form.process(Form.java:9= 46)
at org.apac= he.wicket.markup.html.form.Form.onFormSubmitted(Form.java:770)
at com.googlecode.wick= et.jquery.ui.widget.dialog.AbstractFormDialog.internalOnClick(Abs= tractFormDialog.java:215)
at com.googlecode.wicket.jquery.ui.widget.dialog.AbstractDi= alog$1.onClick(AbstractDialog.java:413)
at com.googlecode.wicket.jquery.ui.widge= t.dialog.DialogBehavior.onAjax(DialogBehavior.java:188)
at com.googlecode.wicket.jque= ry.core.ajax.JQueryAjaxBehavior.respond(JQueryAjaxBehavior.java:173)
at org.apache.= wicket.ajax.AbstractDefaultAjaxBehavior.onRequest(AbstractDefault= AjaxBehavior.java:598)
= at org.apache.wicket.core.request.handler.ListenerRequestHandl= er.internalInvoke(ListenerRequestHandler.java:306)
at org.apache.wicket.core.request<= wbr>.handler.ListenerRequestHandler.invoke(ListenerRequestHandler= .java:280)
at org.ap= ache.wicket.core.request.handler.ListenerRequestHandler.invokeLis= tener(ListenerRequestHandler.java:222)
at org.apache.wicket.core.request.handler.List= enerRequestHandler.respond(ListenerRequestHandler.java:208)
=
at org.apache.wicket.requ= est.cycle.RequestCycle$HandlerExecutor.respond(RequestCycle.java:= 912)
at org.apa= che.wicket.request.RequestHandlerExecutor.execute(RequestHandlerE= xecutor.java:65)
at = org.apache.wicket.request.cycle.RequestCycle.execute(RequestCycle= .java:283)
at org.ap= ache.wicket.request.cycle.RequestCycle.processRequest(RequestCycl= e.java:253)
at org.a= pache.wicket.request.cycle.RequestCycle.processRequestAndDetach(R= equestCycle.java:221)
= at org.apache.wicket.protocol.ws.AbstractUpgradeFilter.processRequestCycle(AbstractUpgradeFilter.java:70)
at org.apache.wicket.protocol.http.Wicket= Filter.processRequest(WicketFilter.java:204)
at org.apache.wicket.protocol.http.Wicke= tFilter.doFilter(WicketFilter.java:286)
at org.apache.catalina.core.ApplicationFilter= Chain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.A= pplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.red5.logging.L= oggerContextFilter.doFilter(LoggerContextFilter.java:84)
at org.apache.catalina.core.= ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.ja= va:193)
at org.= apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF= ilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(Standard= WrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:592)
at org.apache.catalina.core.StandardHostValve.invoke(Standard= HostValve.java:140)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
= at org.apache.catalina.valves.AbstractAccessLogValve.invoke(Abstr= actAccessLogValve.java:651)
= at org.apache.catalina.core.StandardEngineValve.invoke(Standar= dEngineValve.java:87)
= at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAd= apter.java:342)
at org.apache.coyote.http11.Http11Processor.service(Http11Proces= sor.java:500)
at org= .apache.coyote.AbstractProcessorLight.process(AbstractProcessorLi= ght.java:66)
at org.= apache.coyote.AbstractProtocol$ConnectionHandler.process(Abstract= Protocol.java:754)
a= t org.apach= e.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoi= nt.java:1376)
at org.apache.tom= cat.util.net.SocketProcessorBase.run(SocketProcessorBase.java= :49)
at java.util.co= ncurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:114= 9)
at java.util.conc= urrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)=
at org.apache.tomca= t.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61= )
at java.lang.Threa= d.run(Thread.java:748)
DEBUG 11-19 17:43:50.380 o.a.o.w.c.Ma= inPanel:180 [0.0-5443-exec-3] - WebSocketBehavior::closeHandler [uid: = c91776e8-c182-41ef-b490-49af8592ff6b, session: E224C8C01820943C5B76BA3= E1F98F286, key: org.apache.wicket.protocol.ws.api.registry.PageIdKey@= 0]
DEBUG 11-19 17:43:50.381 o.a.o.w.a.Application:613 [0.0-5443-e= xec-3] - Removing online room client: c91776e8-c182-41ef-b490-49af8592= ff6b, room: 2
DEBUG 11-19 17:43:50.387 o.a.o.c.u.WebSocketHelper:= 145 [0.0-5443-exec-3] - Sending WebSocket message: roomExit=C2=A0
DEBUG 11-19 17:43:50.388 o.a.o.d.d.l.ConferenceLogDao:54 [0.0-5443-ex= ec-3] - [addConferenceLog]: org.apache.openmeetings.db.entity.log.Conf= erenceLog@150df35b
DEBUG 11-19 17:43:50.390 o.a.o.c.r.ScopeApplic= ationAdapter:767 [Thread-142] - [MessageSender] -> 'Unable to s= end message to NULL scope' stopStream, java.lang.Object@7648524e
<= div>DEBUG 11-19 17:43:50.399 o.a.o.w.a.Application:411 [0.0-5443-exec-3] - = Removing online client: c91776e8-c182-41ef-b490-49af8592ff6b, roomId: = null
DEBUG 11-19 17:43:53.762 o.a.o.d.u.AuthLevelUtil:42 [0.0-544= 3-exec-4] - Level Admin :: [GRANTED]
DEBUG 11-19 17:43:53.964 o.a= .o.d.u.AuthLevelUtil:42 [0.0-5443-exec-9] - Level Admin :: [GRANTED]
<= div>DEBUG 11-19 17:43:55.422 o.a.o.w.a.Application:388 [0.0-5443-exec-7] - = Adding online client: ced1dfa3-fb01-4804-ae30-21aff7acb8e4, room: null=
DEBUG 11-19 17:43:55.424 o.a.o.w.c.MainPanel:145 [0.0-5443-exec-= 7] - WebSocketBehavior::onConnect [uid: ced1dfa3-fb01-4804-ae30-21aff7= acb8e4, session: E224C8C01820943C5B76BA3E1F98F286, key: org.apache.wicket.prot= ocol.ws.api.registry.PageIdKey@2]
DEBUG 11-19 17:43:55.5= 07 o.a.o.w.c.MainPanel:154 [.0-5443-exec-10] - WebSocketBehavior:: pingTime= r is attached
DEBUG 11-19 17:43:56.244 o.a.o.d.d.r.RoomDao:255 [0= .0-5443-exec-8] - getUserRoom : 1 || conference
DEBUG 11-19 17:43= :56.247 o.a.o.d.d.r.RoomDao:255 [0.0-5443-exec-8] - getUserRoom : 1 || pres= entation
DEBUG 11-19 17:43:56.257 o.a.o.d.d.r.RoomDao:191 [0.0-54= 43-exec-8] - getAppointedRoomsByUser : UserID - 1

On Sa= t, Nov 11, 2017 at 8:49 PM, Maxim Solodovnik <solomax666@gmail.com= > wrote:
In ca= se of unsuccessful upload, acceptable file should appear in the tree with &= quot;error mark" on the right
Click error sign to check what is wr= ong and/or check openmeetings.log

On Sun, Nov 1= 2, 2017 at 7:52 AM, Tom Luo <mariolzx@gmail.com> wrote:
=
Hi,

When= I try to upload a pdf file to my files, the system says "internal err= or" and cannot complete.
I am using OM4.0. Could any one tel= l me why this happens?

Thanks,

Tom




--
WBR
Maxim aka solomax





--
WBR
Maxim aka solomax



--
WBR
Maxim aka so= lomax
--94eb2c0b84f0999b78055f04f875--