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From Aysha Saddiqa <>
Subject Re: Error Missing[556]
Date Mon, 04 Mar 2013 06:52:09 GMT


I have the same error again. Can flash be the cause for this type of error?

 From: Stephen Cottham <>
Sent: Friday, March 1, 2013 8:58 PM
Subject: RE: Error Missing[556]

HI Kamran,
This is in the case of Aysha running locally, I have not being following you particular problem
but I had been with Aysha.
Are you still having these issues?
So you have a server behind a firewall and have opened up ports 5080, 1935 and 8088?  (Public
IP àInternal OM Server IP) ?
Best Regards
From:Kamran Asif [] 
Sent: 01 March 2013 15:24
Subject: Re: Error Missing[556]
Hi Stephen, 
 it good to know that u have found the 556 Error. BUT in my case my system is running fine...
when i access it locally it runs fine .....and when i access my OM link through Internet ,,,it
gives my same error..
So on this point i am confused...
could u plz explain why it is giving me this Error 556
On Fri, Mar 1, 2013 at 5:54 PM, Stephen Cottham <>
Hey Aysha,
Ive just replicated your problem by starting the install of a new instance and half way thru
populating the DB I killed the service, then restart the service and try and log on gives
me 556 Error.
As was stated before and now confirmed by this simple test the DB is not populated in your
Please re-run the installer and let it complete.
Best Regards
From:Stephen Cottham [] 
Sent: 01 March 2013 12:40

Subject: RE: Error Missing[556]
From:Stephen Cottham [] 
Sent: 01 March 2013 12:37
Subject: RE: Error Missing[556]
Either way thou, if he is getting the 556 error message then flash has started; as this too
is a flash component so it’s not being blocked.
The best thing to do here is start again with the basics.
·        Download the OM binary.
·        Extract it to C:\red5
·        Make sure the JAVA_PATH is set
·        Run the red5.bat file
·        Go to http://localhost:5080/openmeetings/install
·        Follow the steps.
This will start using the built in DB – don’t worry about mysql or any of the convertors,
let’s get the OM base working first then build upon that.
If he has installed local and accessing via localhost then he is not being blocked by a firewall.
He can confirm what ports are listening using netstat.
I’ve literally just done this on a test machine and took 10 minutes and its running.
Best Regards
From:Kamran Asif [] 
Sent: 01 March 2013 12:30
Subject: Re: Error Missing[556]
sorry i have written java its flash .....thank you correcting me ...

On Fri, Mar 1, 2013 at 5:17 PM, Stephen Cottham <>
He is running this local on his machine from memory. And it runs Flash.
From:Kamran Asif [] 
Sent: 01 March 2013 12:16 

Subject: Re: Error Missing[556]
in my opinion it is related to firewall or web browser is blocking java contens..or script......
if you open your browser and it cant recevied any thing it show this error.....i dont think
it related to DB or SQL error.
On Fri, Mar 1, 2013 at 5:04 PM, George Kirkham <> wrote:
Thanks for the log files, but I cannot find any error messages in the logs.  
Nothing that seems to relate to the errors that you mention, “" NetConnection.Connect Failed".
Error. Missing[556] Error Missing [642].”    Are you not able to find any entries in
the log that belong to these errors?
George Kirkham
Stephen Cottham 

Group IT Manager (Associate)

Robert Bird Group
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Brisbane, Queensland, 4000, Australia
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From:Aysha Saddiqa [] 
Sent: Friday, 1 March 2013 5:42 PM 

Subject: Re: Error Missing[556]
The log files are attached. Please view the files and let me know what issue cause this error.


From:George Kirkham <>
Sent: Friday, March 1, 2013 10:24 AM
Subject: RE: Error Missing[556]
Was  Kamran able to assist you?
Can you find the reports for this error in your red5\log files ?  If so can you please email
us a number of the lines around the error so we can see what could be causing the issue.
What ports are you using for OpenMeetings, the standard 5080, 8088, and 1935 ports ?
How did you resolve this issue when you had it?
George Kirkham
From:Aysha Saddiqa [] 
Sent: Friday, 1 March 2013 3:34 PM
Subject: Re: Error Missing[556]
I also having the problem of "NetCoonection.Connect Failed". Error Missing[556] Error Missing[642].
Have you solved it?


From:Kamran Asif <>
Sent: Wednesday, February 27, 2013 8:20 PM
Subject: Error Missing[556]
Hello All,
I have two qustions. please help me

1. Can you tell me how to change help and support links listed below the profile picture.
2. When i access my system to test the link. My web brower shows  " NetConnection.Connect
Failed". Error. Missing[556] Error Missing [642]. word document file is enclosed with this
email showing about the error

waiting for your kind reply
Best regards,
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