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From Celestino Veiga <>
Subject Fwd: [jira] [Commented] (OPENMEETINGS-608) Office file are uploaded but not displayed
Date Sat, 13 Apr 2013 16:02:11 GMT
---------- Forwarded message ----------
From: Celestino Veiga <>
Date: 2013/4/13
Subject: Re: [jira] [Commented] (OPENMEETINGS-608) Office file are uploaded
but not displayed
To: "Maxim Solodovnik (JIRA)" <>

2013/4/12 Maxim Solodovnik (JIRA) <>

it is hard to provide any help due to lack of info
> what was written to the log during upload?
> file is missing on WB, does it present on Files tab?
> what OM and Java versions are you using?

Hi, sorry for delay and lack of information. Thanks for your effort to help
me. The details of problems are described below.

0. My server is centos 5.8 x86_64

1. The version of openmeetings installed is 2.1.0

2. The details on java are:
[root@cibermeets ~]# java -version
java version "1.6.0_24"
OpenJDK Runtime Environment (IcedTea6 1.11.9)
OpenJDK 64-Bit Server VM (build 20.0-b12, mixed mode)

3. Modules installation and path setup in admin page includes:
- SWFTools
 - ImageMagick
 - red5 1.0.1
 - ffmpeg 0.6.5
 - sox
 -  JOD:  jodconverter-core-3.0-beta-4
(jod.path: /jodconverter-core-3.0-beta-4)
 - OpenOffice 3.4.1 (office.path: /opt/openoffice.org3). (I also tryed
 office.path: /opt/openoffice.org3/program)

4. Problems occur when uploading office files (.doc, .docx, ppt, pptx)
  - Files are uploaded correctly to My Files or Room files directories
  - Files are not displayed in the whiteboard.
  - The whiteboard display a "Deleted" screen after file uploaded (see
attached screenshot)
   - No error messages are displayed

Thanks in advance.



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