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From Deepak Agarwal <dagarwa...@gmail.com>
Subject Re: Missing:Refunds are possible without a return for prepaid orders
Date Wed, 13 Feb 2013 08:57:52 GMT
Thanks Raj,

Payment processor doesn't have refund api. My requirement is a normal
refund where GL is modified and refund payment is created.

I will check the services you mentioned. Thanks a lot.

On Wed, Feb 13, 2013 at 2:18 PM, Rajbir Saini <rajbsaini@yahoo.com> wrote:

> Hello Deepak,
>
> I am not sure how it can be implemented for the External payment methods.
> I think you can look into the Paypal Express which implements the refund,
> void etc. You will also need to talk to your payment processor to find if
> they have API for refund.
>
> Thank,
>
> Raj
>
>
> On Wednesday 13 February 2013 01:58 PM, Deepak Agarwal wrote:
>
>> Thanks for the info Raj.
>>
>> Could you please guide me in setting up a payment method type.
>>
>> "It is for cc and netbanking with xyz bank. We simply redirects the users
>> to the bank page (we do not take any information at our side, no cc
>> details
>> also). As of now we have configured that as External Payment(No service).
>> "
>>
>> Should we add the same method type with Refund service also and above is a
>> correct way of doing.
>>
>>
>> On Wed, Feb 13, 2013 at 11:29 AM, Rajbir Saini <rajbsaini@yahoo.com>
>> wrote:
>>
>>  Cancelling the order should trigger the refund process if you have refund
>>> configured in the store payment settings.
>>>
>>> Raj
>>>
>>>
>>> On Wednesday 13 February 2013 02:19 AM, Deepak Agarwal wrote:
>>>
>>>  Can somebody help me here. How to refund the amount without a return.
>>>> This
>>>> happens when an order is delayed and customer asks to cancel the order
>>>> and
>>>> refund the amount. Order is in approved status at this moment.
>>>>
>>>> On Tue, Feb 12, 2013 at 3:01 PM, Deepak Agarwal <dagarwal82@gmail.com
>>>>
>>>>> wrote:
>>>>>
>>>>   I checked the services and found that refund process is only
>>>> applicable
>>>>
>>>>> with return/replacement but we also refund for the approved and not
>>>>> completed prepaid orders.
>>>>>
>>>>> --
>>>>> Thanks,
>>>>> Deepak Agarwal,
>>>>>
>>>>> Mobile: +91 9501190044
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>
>


-- 
Thanks,
Deepak Agarwal,

Mobile: +91 9501190044

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