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From Rajbir Saini <rajbsa...@yahoo.com>
Subject Re: Missing:Refunds are possible without a return for prepaid orders
Date Wed, 13 Feb 2013 08:48:17 GMT
Hello Deepak,

I am not sure how it can be implemented for the External payment 
methods. I think you can look into the Paypal Express which implements 
the refund, void etc. You will also need to talk to your payment 
processor to find if they have API for refund.

Thank,

Raj

On Wednesday 13 February 2013 01:58 PM, Deepak Agarwal wrote:
> Thanks for the info Raj.
>
> Could you please guide me in setting up a payment method type.
>
> "It is for cc and netbanking with xyz bank. We simply redirects the users
> to the bank page (we do not take any information at our side, no cc details
> also). As of now we have configured that as External Payment(No service). "
>
> Should we add the same method type with Refund service also and above is a
> correct way of doing.
>
>
> On Wed, Feb 13, 2013 at 11:29 AM, Rajbir Saini <rajbsaini@yahoo.com> wrote:
>
>> Cancelling the order should trigger the refund process if you have refund
>> configured in the store payment settings.
>>
>> Raj
>>
>>
>> On Wednesday 13 February 2013 02:19 AM, Deepak Agarwal wrote:
>>
>>> Can somebody help me here. How to refund the amount without a return. This
>>> happens when an order is delayed and customer asks to cancel the order and
>>> refund the amount. Order is in approved status at this moment.
>>>
>>> On Tue, Feb 12, 2013 at 3:01 PM, Deepak Agarwal <dagarwal82@gmail.com
>>>> wrote:
>>>   I checked the services and found that refund process is only applicable
>>>> with return/replacement but we also refund for the approved and not
>>>> completed prepaid orders.
>>>>
>>>> --
>>>> Thanks,
>>>> Deepak Agarwal,
>>>>
>>>> Mobile: +91 9501190044
>>>>
>>>
>>>
>>>
>


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