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From BJ Freeman <bjf...@free-man.net>
Subject Re: How to Treat Invoice Errors (other than credit memos and reversals)
Date Tue, 06 May 2008 16:51:57 GMT
there is a good chance that the accounting in opentaps is not similar to
 the Trunk ofbiz.
it would be best if you ask on the opentaps forum.

davidofbiz sent the following on 5/6/2008 5:19 AM:
> Hi,
> We've been using OpenTaps for a number of months now and have ran into an
> issue when we need to correct an invoice.
> I understand that invoices can be altered by using credit memos, by reducing
> the amount outstanding.  However for our international shipments, our
> invoices need to match perfectly for customs reasons.
> As a "quick-fix", to correct an invoice error, we have been creating a
> return, which simultaneously puts items back into stock and creates an
> offsetting entry to the customer statement, and then re-entering the
> corrected order. Unfortunately, what that leaves us with is a duplicate
> invoice which ends up inflating sales figures.
> We were curious as to how other groups alter invoices that have been
> created.  Is there a way to completely delete the invoice?  Or is the only
> proper way to approach this to create individual reversals for the invoice,
> and receive the items back in stock?
> Thanks!
> david

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