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From Karl Wright <>
Subject Re: Trouble getting plugin installed on sharepoint 2010
Date Fri, 12 Oct 2012 18:11:51 GMT
Perhaps try uninstalling and reinstalling?  There is a batch file for
uninstalling.  If you run that, and an install afterwards, and still
get the same error, then clearly there is some kind of problem.

Nobody I know of has ever had any problems of this kind.  I wonder if
anyone else in the user community has ever seen this issue before?


On Fri, Oct 12, 2012 at 1:41 PM, Mathias Kolehmainen
<> wrote:
> We went back and tried all the steps in the setup.bat file manually.
> Here's are the notes from my tester:
> I did iterate through the installation steps manually,  everything processed
> through just fine until I got near the end and it stsadm.exe returned a
> message stating that the service was already running.
> Other than that at the end it was fine.
> I checked the services again and still I do not see a service of this name
> running.  I also used stsadm.exe to enumerate through the sharepoint
> services and again there was no mention of this service in that list either.
> I did try the page again and either I received a blank page after logging in
> or the XML Parsing error we have been seeing is displayed.  It is a bit odd
> that this is not consistent but could have something to do with the login I
> was prompted for although I used a service login which has maximum authority
> and installed manually as an administrator again with full privileges.

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