From dev-return-321698-archive-asf-public=cust-asf.ponee.io@lucene.apache.org Wed May 9 18:29:48 2018 Return-Path: X-Original-To: archive-asf-public@cust-asf.ponee.io Delivered-To: archive-asf-public@cust-asf.ponee.io Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by mx-eu-01.ponee.io (Postfix) with SMTP id AFA47180649 for ; Wed, 9 May 2018 18:29:47 +0200 (CEST) Received: (qmail 11349 invoked by uid 500); 9 May 2018 16:29:41 -0000 Mailing-List: contact dev-help@lucene.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: dev@lucene.apache.org Delivered-To: mailing list dev@lucene.apache.org Received: (qmail 11338 invoked by uid 99); 9 May 2018 16:29:40 -0000 Received: from pnap-us-west-generic-nat.apache.org (HELO spamd3-us-west.apache.org) (209.188.14.142) by apache.org (qpsmtpd/0.29) with ESMTP; Wed, 09 May 2018 16:29:40 +0000 Received: from localhost (localhost [127.0.0.1]) by spamd3-us-west.apache.org (ASF Mail Server at spamd3-us-west.apache.org) with ESMTP id 7BD3C1807BE for ; Wed, 9 May 2018 16:29:40 +0000 (UTC) X-Virus-Scanned: Debian amavisd-new at spamd3-us-west.apache.org X-Spam-Flag: NO X-Spam-Score: -0.112 X-Spam-Level: X-Spam-Status: No, score=-0.112 tagged_above=-999 required=6.31 tests=[DKIM_SIGNED=0.1, DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, SPF_HELO_PASS=-0.001, SPF_PASS=-0.001, T_RP_MATCHES_RCVD=-0.01] autolearn=disabled Authentication-Results: spamd3-us-west.apache.org (amavisd-new); dkim=pass (1024-bit key) header.d=elyograg.org Received: from mx1-lw-eu.apache.org ([10.40.0.8]) by localhost (spamd3-us-west.apache.org [10.40.0.10]) (amavisd-new, port 10024) with ESMTP id iWIq4P72rXVK for ; Wed, 9 May 2018 16:29:36 +0000 (UTC) Received: from frodo.elyograg.org (frodo.elyograg.org [166.70.79.217]) by mx1-lw-eu.apache.org (ASF Mail Server at mx1-lw-eu.apache.org) with ESMTP id 3057F5F490 for ; Wed, 9 May 2018 16:29:34 +0000 (UTC) Received: from localhost (localhost [127.0.0.1]) by frodo.elyograg.org (Postfix) with ESMTP id 72AF0B4D for ; Wed, 9 May 2018 10:29:24 -0600 (MDT) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=elyograg.org; h= content-language:content-transfer-encoding:content-type :content-type:mime-version:user-agent:date:date:message-id :subject:subject:from:from:received:received; s=mail; t= 1525883364; bh=bA3pZtayOG8w2AfQ56aUjFC/QKYfOo0B69TVMHl0TZs=; b=o bWHG+vfSmZ1YtPuRX+E2EhXVIL5jrSxKpFZItanFtBcLBA7PiUkNpSXbMRfzf3YT 9SV2oQaDtNskzMhkvKRscssGcq3bsFeHBu9I/RPdbojMBr0h3IzOfuqB23eaWZVK QhqOxtSSf8J7jK9tjKNU0QuiNpxc657dX2Bm41JHOA= X-Virus-Scanned: Debian amavisd-new at frodo.elyograg.org Received: from frodo.elyograg.org ([127.0.0.1]) by localhost (frodo.elyograg.org [127.0.0.1]) (amavisd-new, port 10026) with ESMTP id Qymc-3N9T4Wt for ; Wed, 9 May 2018 10:29:24 -0600 (MDT) Received: from [10.2.0.108] (client175.mainstreamdata.com [209.63.42.175]) (using TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits)) (No client certificate requested) (Authenticated sender: elyograg@elyograg.org) by frodo.elyograg.org (Postfix) with ESMTPSA id 8A70CB49 for ; Wed, 9 May 2018 10:29:23 -0600 (MDT) To: dev@lucene.apache.org From: Shawn Heisey Subject: Note in Jira directing users to other resources for support Message-ID: Date: Wed, 9 May 2018 10:29:19 -0600 User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: 8bit Content-Language: en-US I opened the following issue with Infra: https://issues.apache.org/jira/browse/INFRA-16507 This is a request to have Jira display a note to users who create issues on our projects, asking them to discuss their problem via appropriate support channels before they create a ticket. Just after I clicked the "create" button I realized that I probably should have discussed it with the group first.  I do see the irony!  I hope it's an idea everyone can get behind. Thanks, Shawn --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscribe@lucene.apache.org For additional commands, e-mail: dev-help@lucene.apache.org