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From "Mattmann, Chris A (388J)" <chris.a.mattm...@jpl.nasa.gov>
Subject Re: Changes Mess
Date Mon, 06 Dec 2010 03:35:12 GMT
Hi Robert,

True, JIRA isn't a perfect solution for this matter, but works good enough usually since many
times (especially with prodding) those same users who report the bugs are those that report
the JIRA issues.

Cheers,
Chris

On Dec 5, 2010, at 9:18 AM, Robert Muir wrote:

> On Sun, Dec 5, 2010 at 12:08 PM, Mattmann, Chris A (388J)
> <chris.a.mattmann@jpl.nasa.gov> wrote:
>> Hi Mark,
>> 
>> RE: the credit system. JIRA provides a contribution report here, like this one that
I generated for Lucene 3.1:
>> 
> 
> My concern with this is that it leaves out important email contributors.
> 
> For example if a user reports a bug, we typically include their name
> in CHANGES.txt
> The user who reports the bug does the "hard work" of finding that
> there is a bug and reporting it to us.
> Additionally sometimes they do extra stuff, boiling the problem down
> to a certain piece of code, into a test case, etc, even if they don't
> know how to fix the bug.
> Then again, maybe they are a solr user who doesn't even know the java
> programming language but finds a nasty bug in lucene.
> 
> In all cases I think if a user finds a bug and we fix it, its
> important we credit them as we should encourage people to find bugs :)
> 
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++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Chris Mattmann, Ph.D.
Senior Computer Scientist
NASA Jet Propulsion Laboratory Pasadena, CA 91109 USA
Office: 171-266B, Mailstop: 171-246
Email: chris.a.mattmann@nasa.gov
WWW:   http://sunset.usc.edu/~mattmann/
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Adjunct Assistant Professor, Computer Science Department
University of Southern California, Los Angeles, CA 90089 USA
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++


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