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From Apache Wiki <wikidi...@apache.org>
Subject [Solr Wiki] Update of "IRCChannels" by ShawnHeisey
Date Fri, 05 Sep 2014 14:28:29 GMT
Dear Wiki user,

You have subscribed to a wiki page or wiki category on "Solr Wiki" for change notification.

The "IRCChannels" page has been changed by ShawnHeisey:
https://wiki.apache.org/solr/IRCChannels?action=diff&rev1=10&rev2=11

Comment:
Make sure people know they can redact sensitive info.  Explicitly refer to the paste info
in the bullet list.

   1. Once you DO ask a technical question that's relevant to the channel, it may literally
be '''hours''' before someone with the knowledge to respond will actually see your question.
 IRC has a reputation of being an instant method of communication, but that can only happen
if all parties are actually present and paying attention right at that moment.
   1. People who do not know the answer will usually ignore the question, and may even carry
on other conversations as if you never asked your question.  This will seem rude to an IRC
newcomer, but consider this:  Those people actually think it would be MORE rude if they were
to respond to a discussion where they cannot offer anything useful.
   1. Sometimes the [[http://lucene.apache.org/solr/discussion.html|mailing list]] is a better
option than one of the IRC channels.  There's less chance of an instant response or interactive
discussion, but the audience is much much larger.  Many problems mentioned on the IRC channel
are referred to the mailing list.
+  1. There's some info further down on this page about how to share large data from configs
and logs.  That's extremely important.
  
  Also see this [[http://geoff.greer.fm/2012/05/19/programmer-irc-etiquette/|slightly larger
discussion]] about IRC etiquette.  That page links to [[http://en.wikipedia.org/wiki/Eric_S._Raymond|ESR]]'s
[[http://www.catb.org/~esr/faqs/smart-questions.html|How to Ask Questions the Smart Way]].
 The IRC etiquette page says that ESR's book insults the reader.  That's an accurate assessment,
but if you read the whole thing (it's very long) it's a perfect way to understand how open
source communities function for users needing help.  Most community members really do want
to help everyone.
  
- The webpage about IRC etiquette also mentioned Gist for relaying large text content.  That's
an awesome choice.  Another is the [[http://apaste.info|paste website]] maintained by the
Apache project itself.  One common website for this is pastebin.com, which is one of the originals
and works very very well, but that website is extremely ad-heavy, so try to avoid it.  Other
good choices are [[http://pastie.org|pastie.org]] and [[http://fpaste.org|Fedora pastebin]].
 If you already have a favorite, please use it.  If you need to relay binary content (pictures,
etc), file sharing sites like Dropbox may be a better choice.
+ The webpage about IRC etiquette also mentions Gist for relaying large text content.  That's
an awesome choice.  Another is the [[http://apaste.info|paste website]] maintained by the
Apache foundation itself.  One common website for this is pastebin.com, which is one of the
originals and works very very well, but that website is extremely ad-heavy, so try to avoid
it.  Other good choices are [[http://pastie.org|pastie.org]] and [[http://fpaste.org|Fedora
pastebin]].  If you already have a favorite, please use it.  If you need to relay binary content
(pictures, etc), file sharing sites like Dropbox may be a better choice.  There may be information
in your configs and logs that an attacker could use to compromise your security.  Feel free
to redact information like that, but do so in a consistent way that preserves the ability
to tell one piece of redacted information apart from another, and don't remove any other kind
of information.
  
  There are two primary IRC channels dedicated to Solr at [[http://freenode.net/irc_servers.shtml|freenode.net]].
 The channel names are links to a web-based IRC client, preloaded with the channel mentioned.
  

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