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From "Alston, Brian (US SSA)" <brian.als...@baesystems.com>
Subject RE: "Working" James Installation Not delivering email
Date Wed, 06 Jan 2010 15:15:49 GMT
Norman

    Thanks for looking at this for me. Here is the <servernames> section of the config.xml:

        <servernames autodetect="true" autodetectIP="true">
            <servername>james</servername>
            <servername>james.my.hostname</servername>
            <servername>mail.my.hostname</servername>
            <servername>hostname</servername>
            <servername>xxx.xxx.xxx.xxx</servername>
        </servernames>

Where "xxx.xxx.xxx.xxx" is our external, internet-facing, IP address. Also, the <dnsserver>
section is correct for our network, so I don't believe that can be the issue.


Thanks again for your help. Have a great day.

Brian


Brian Alston
System Administrator
BAE Systems Technology Solutions & Services
phone:  (703) 985-3662
email:  brian.alston@baesystems.com
________________________________________
From: Norman Maurer [norman.maurer@googlemail.com]
Sent: Wednesday, January 06, 2010 1:24 AM
To: James Users List
Subject: Re: "Working" James Installation Not delivering email

Hi Brian,

from the james logs it logs like your james server handles
emailuser01@my.hostname  as an remote recipient. Could you show us
your <servernames> part of the config.xml ?

I hope I understand you correct ...

Bye,
Norman


2010/1/5 Alston, Brian (US SSA) <brian.alston@baesystems.com>:
> Hello All
>
>    I have an environment with many Ubuntu Linux VMs and a couple of Windows VMs. I have
the James 2.3.2 server installed on one of the Linux VMs. On another VM, I have sendmail installed
(for use with Bugzilla). From the sendmail VM I run the command "ls -l tmp_file.txt | mail
emailuser01". When I go back to the james server and tail the mailet-2010-01-04-09-53.log
I get 27 sets of lines that look like this:
>
> 04/01/10 11:12:31 INFO  James.Mailet: RemoteDelivery: Attempting delivery of Mail1262621551147-548-to-my.hostname
to host james.my.hostname. at 192.168.90.203 for addresses [emailuser01@my.hostname]
> 04/01/10 11:12:31 INFO  James.Mailet: RemoteDelivery: Mail (Mail1262621551147-548-to-my.hostname)
sent successfully to james.my.hostname. at 192.168.90.203 for [emailuser01@my.hostname]
>
> When I check my email on a Windows server using Outlook, nothing ever shows up. I get
no error on my sendmail server nor on my James server; but, I also never get any mail delivered
to any of my users. I have also looked at the dnsserver, smtpserver, pop3server, mailstore,
remotemanager log files and have found nothing but "INFO" entries and no "ERROR" entries.
When I look at the smtpserver log, I get a single line pair that looks like this:
>
> 04/01/10 11:23:29 INFO  smtpserver: Connection from sendmailserver.my.host (192.168.90.48)
> 04/01/10 11:23:29 INFO  smtpserver: Successfully spooled mail Mail1262622209805-629 from
local-admin@sendmailserver.my.host on 192.168.90.48 for [emailuser01@my.host]
>
>
> and I get 27 line pairs that look like this ("local-admin" is our administrator account
on the server):
>
> 04/01/10 11:23:29 INFO  smtpserver: Successfully spooled mail Mail1262622209805-629 from
local-admin@sendmailserver.my.host on 192.168.90.48 for [emailuser01@my.host]
> 04/01/10 11:23:29 INFO  smtpserver: Connection from james.my.host (192.168.90.203)
>
>
> When I look at the pop3server log I see a line pair that looks like this:
>
> 04/01/10 11:27:55 INFO  pop3server: Connection from 192.168.100.99 (192.168.100.99)
> 04/01/10 11:27:55 INFO  pop3server: Connection for emailuser01 from 192.168.100.99 (192.168.100.99)
closed.
>
> When I look at the mailstore log file, I see this:
>
> 04/01/10 11:27:55 INFO  mailstore: Init org.apache.james.mailrepository.filepair.File_Persistent_Stream_Repository
Store
> 04/01/10 11:27:55 INFO  mailstore: org.apache.james.mailrepository.filepair.File_Persistent_Stream_Repository
opened in /tools/james-2.3.2/apps/james/var/mail/inboxes/emailuser01
> 04/01/10 11:27:55 INFO  mailstore: added repository: file://var/mail/inboxes/emailuser01/STREAM->org.apache.james.mailrepository.filepair.File_Persistent_Stream_Repository
> 04/01/10 11:27:55 INFO  mailstore: Init org.apache.james.mailrepository.filepair.File_Persistent_Object_Repository
Store
> 04/01/10 11:27:55 INFO  mailstore: org.apache.james.mailrepository.filepair.File_Persistent_Object_Repository
opened in /tools/james-2.3.2/apps/james/var/mail/inboxes/emailuser01
> 04/01/10 11:27:55 INFO  mailstore: added repository: file://var/mail/inboxes/emailuser01/OBJECT->org.apache.james.mailrepository.filepair.File_Persistent_Object_Repository
> 04/01/10 11:27:55 INFO  mailstore: added repository: file://var/mail/inboxes/emailuser01/MAIL->org.apache.james.mailrepository.AvalonMailRepository
>
>
> So this is what I see every time I send out that test email. It looks like everything
is working except James isn't sending out email to the clients when requested. The pop3 connections
are being logged, but no email gets devivered. Does anybody have any ideas?
>
> Thank you for taking the time to read. Have a good day.
>
>
> Brian Alston
> System Administrator
> BAE Systems Technology Solutions & Services
> phone:  (703) 985-3662
> email:  brian.alston@baesystems.com
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