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From "Chris Thistlethwaite (Jira)" <>
Subject [jira] [Commented] (INFRA-18433) Whimsy account creation does not send confirmation email about roster update
Date Thu, 05 Sep 2019 14:27:00 GMT


Chris Thistlethwaite commented on INFRA-18433:

[~marcoabreu] and [~wave], though I closed this ticket, I found some new info from the account
creation workflow that I wanted to share. When an account is submitted, we get a list of groups
they are to be added too. In most cases it's a single item list, like 'incubator' or 'wicket'
or 'whateverProjectName". When those accounts are requested, the single group, like private@incubator.a.o
gets notified of the creation. So on the mailing list, there is an Account Request email and
an Account Created email showing the beginning and end of the process. However, we also get
account requests with a list of groups, 'incubator, mxnet', which causes a different set of
emails to be generated. In a multi-group list, mxnet puts in the Account Request, but due
the way the current script works, the Account Created email goes to the incubator private
list. In that case, the mxnet mailing list has the Account Request email and there is no Account
Created email to close the loop. 

I'll be changing the way this works moving forward, so that all groups get an email about
the account creation.

> Whimsy account creation does not send confirmation email about roster update
> ----------------------------------------------------------------------------
>                 Key: INFRA-18433
>                 URL:
>             Project: Infrastructure
>          Issue Type: Improvement
>          Components: Whimsy
>            Reporter: Marco de Abreu
>            Assignee: Chris Thistlethwaite
>            Priority: Major
> When a new committer account is being created, they're directly added as committer. For
manual roster changes, we get an email like the following:
> ```
> Zach Kimberg added to MXNet committers
> Qing Lan <>
> Thu, May 9, 1:39 AM (12 days ago)
>  to private, Zach, private
> Current roster can be found at:
> LDAP details:
>   uid=zachgk,ou=people,dc=apache,dc=org
>   cn=mxnet,ou=project,ou=groups,dc=apache,dc=org
> ```
> In these three cases (dickjc123, ptrendx, kedarb), we were missing the notification.
This leads to confusion as nobody knows that the process was actually successful.

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