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From "Lee Rhodes (JIRA)" <>
Subject [jira] [Commented] (INFRA-18687) My is messed up (my bad)
Date Mon, 01 Jul 2019 20:49:00 GMT


Lee Rhodes commented on INFRA-18687:

So I was able to get in finally.   

The login box and the form are an incredibly simple two page site.  Yet, there are (at least)
3 bugs in how the fields in the login box and the form are labeled, and another bug in how
the page operates!

When I enter
I get a login box with two fields:  
    Apache User ID:  Lee     ##  BUG #1: This is what I previously entered for my "Given Name".
  It is not my Apache User ID or Username. The label for this box should be Apache Username
(NOT User ID).  This label is WRONG.
    Password:  (I enter my Apache login pwd) (not my JIRA pwd)

Just entering my Apache pwd fails!
I have to change the "Apache User ID" box to my Apache Username (leerho) for it to work.

Once I am logged in, the form clearly defines:
  Username: leerho
  User ID: 12919      ## The User ID is a number 
  Given Name:  ##BUG #2: This box DOES affect the above login page as this name is what is
placed as a default in the box labeled Apache User ID!   So what is this for?  The contents
of the field named "Username" at the top of the form is what should be the default for the
login box.  

## BUG #3:  The bottom box in the form should be labeled "Apache Login Password"   Attempting
to use my Apache JIRA password does not work here.

## BUG #4:  When the form initially opens, the (incorrectly labeled) "Given Name" box cannot
be edited, I discovered by trial and error that if I click on the "Password" box first, the
select the "Given Name" box, then I can edit the name.  

> My is messed up (my bad)
> --------------------------------------
>                 Key: INFRA-18687
>                 URL:
>             Project: Infrastructure
>          Issue Type: Task
>          Components: Identity Management
>            Reporter: Lee Rhodes
>            Assignee: John Andrunas
>            Priority: Major
>              Labels: Authentication
> I have been having problems with SVN authentication and in that process probably screwed
up my settings.  I can no longer access this site.
> What is confusing to me is the two entry cells at the bottom of the page and what exactly
goes there.  
> What do I put in "Given Name"?  What I put in there originally was "leerho" which is
my Apache name and ID as in "".  In thinking about it (and trying to resolve
my SVN auth problems, I thought perhaps it should be my real given name as "Lee Rhodes". 
Should it be "Lee" ??
> What do I put in password??  Is this my Apache login password??  I also have  a different
Apache JIRA password.  The description is not clear what password it is expecting.
> I think my first choice of "leerho" was correct.  So please reset this so I can get access

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