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From "Adrien Grand (JIRA)" <>
Subject [jira] [Commented] (INFRA-18587) Missing notifications from JIRA
Date Tue, 11 Jun 2019 08:35:00 GMT


Adrien Grand commented on INFRA-18587:

I did some tests on a test issue:, see last
two updates on the issue in particular and associated archives

The file that I attached via the "Comment" dialog (LUCENE-8851-5.patch) triggered a notification,
but the one that I attached via the "Attach Files" dialog (LUCENE-8851-4.patch) didn't, even
though it had a comment as well.

> Missing notifications from JIRA
> -------------------------------
>                 Key: INFRA-18587
>                 URL:
>             Project: Infrastructure
>          Issue Type: Bug
>          Components: JIRA
>            Reporter: Adrien Grand
>            Priority: Major
> Hello Infra team,
> JIRA usually sends notifications to our dev@lucene.a.o mailing-list for every update,
but we noticed that updates that include attachments sometimes don't trigger a notification.
Here are two examples:
>  - JIRA update:
>  - email archives about this JIRA issue miss the attachment and the associated comment
from Jim:
>  - JIRA issue that has an uploaded file without an associated comment:
>  - again no trace of this attachment in the email archives:
> I am not very familiar with JIRA but the notification system looks properly configured.
What is troubling as well is that we are getting notifications about some other attachments.
> Would you be able to help understand what the issue is?

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