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From "Sebb (JIRA)" <>
Subject [jira] [Commented] (INFRA-18013) Subscription to not working
Date Sat, 16 Mar 2019 08:28:00 GMT


Sebb commented on INFRA-18013:

I unsubscribed 2 of my 3 subscriptions, and the system sent me goodbye messages.
This makes it all the more surprising that it does not send hello messages.

BTW, the subscription web page says "Your email is now subscribed. A confirmation mail should
arrive soon" when the button is pressed.
The banner disappears quite quickly, which is a bit disconcerting - it would be easy to miss.
Also the text is misleading as at this point the email is pending subscription, and presumably
won't actually be subscribed unless the link in the confirmation mail is clicked.

All in all, a confusing UX

> Subscription to not working
> ---------------------------------------------
>                 Key: INFRA-18013
>                 URL:
>             Project: Infrastructure
>          Issue Type: Bug
>          Components: Monitoring
>            Reporter: Sebb
>            Assignee: Chris Thistlethwaite
>            Priority: Major
> I subscribed to status.a.o updates yesterday, but I am not seeing any updates.
> e.g. I did not see anything related to Whimsy.
> On a related matter, I didn't get a confirmation message once I subscribed.
> The web page said I was subscribed, but I would expect a mail as well containing details
of how to unsubscribe etc. I can then file that for future reference.

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