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From "Seva Safris (JIRA)" <>
Subject [jira] [Commented] (INFRA-17522) Not receiving password reset
Date Thu, 03 Jan 2019 18:31:00 GMT


Seva Safris commented on INFRA-17522:

Hi [~gmcdonald], the original account was created on 12/27/2006, and it was for the domain: I have old JIRA issue logs in my email still, such as:

Yes, the email address of the original account ends in .com, and I re-registered this account
with the (same name@same domain).org. Both .com and .org emails end up in the same mailbox.
And, interestingly enough, I have not received any emails from to my .org
address either.

It seems to me that JIRA or the mail proxy is not actually delivering the emails to my server
IP?! I don't understand what could be causing this. My mail logs do not show any emails coming

> Not receiving password reset
> ----------------------------
>                 Key: INFRA-17522
>                 URL:
>             Project: Infrastructure
>          Issue Type: Bug
>          Components: JIRA
>            Reporter: Seva Safris
>            Assignee: Gavin
>            Priority: Major
> I have an older account on under the name [~safris]. When I request
to reset the password, I do not receive an email. I am certain as to which email is associated
with the account. Is there someone who can help me with this account?
> Thank you for your help,
> seva
> _I was trying to find where to post this issue, so please direct it to the appropriate

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