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From "duheng (JIRA)" <>
Subject [jira] [Commented] (INFRA-17458) Github account lost
Date Mon, 17 Dec 2018 16:05:00 GMT


duheng commented on INFRA-17458:

Okļ¼Thanks for your help, I will try these procedures you provided.

> Github account lost
> -------------------
>                 Key: INFRA-17458
>                 URL:
>             Project: Infrastructure
>          Issue Type: Wish
>          Components: Github
>            Reporter: duheng
>            Priority: Major
> I am very sorry to bother you, I'm a committer of RocketMQ( my ApacheId is:,
unfortunately my computer is broken, I lost my recovery codes and SSH private keys stored
in it, and because my GitHub has 2FA certification enabled, so I have no method to sign in
Github, and I consulted Github's customer service. Very sad that they asked me to create a
new account.
> So Could you tell me if my GitHub account is locked and GitHub team forces me to create
a new GitHub account, what should I do and how can I link a new GitHub account with my Apache
> And I don't know whether you have other ways to help me get my Github account back. if
there is, please help me.

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