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From "Gavin (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (INFRA-16683) Can we adjust JIRA notifications to be only watchers, and auto-subscribe relevant parties?
Date Sun, 01 Jul 2018 21:26:00 GMT

    [ https://issues.apache.org/jira/browse/INFRA-16683?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16529244#comment-16529244
] 

Gavin commented on INFRA-16683:
-------------------------------

ping [~kenn]

> Can we adjust JIRA notifications to be only watchers, and auto-subscribe relevant parties?
> ------------------------------------------------------------------------------------------
>
>                 Key: INFRA-16683
>                 URL: https://issues.apache.org/jira/browse/INFRA-16683
>             Project: Infrastructure
>          Issue Type: Improvement
>          Components: JIRA
>            Reporter: Kenneth Knowles
>            Assignee: Gavin
>            Priority: Major
>
> On Beam, the current notification schema makes it impossible for a reporter to unsubscribe
from a JIRA.
> Currently, every touch on a JIRA causes four notifications:
>  - all watchers
>  - current assignee
>  - reporter
>  - commits@beam.apache.org
> We have consensus to switch to these notifications:
>  - all watchers
>  - current assignee
>  - commits@beam.apache.org
> _On the condition_ that the reporter of a JIRA can be made a watcher automatically.
> Some rationale, in case it suggests any other solutions:
>  - A user who reports a bug wants updates on it. But they may lose interest and want
to unsubscribe. Today they cannot. So it it hard on users.
>  - It is also hard on devs, who file even more bugs and get zillions of needless notifications.
Filters do not help, as it is common to have a special rule to allow email directly to your
email address, even when you filter a whole list.



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