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From "Mark Thomas (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (INFRA-16466) Lost access to Symantec App Signing Service
Date Tue, 01 May 2018 10:22:00 GMT

    [ https://issues.apache.org/jira/browse/INFRA-16466?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16459585#comment-16459585
] 

Mark Thomas commented on INFRA-16466:
-------------------------------------

Sigh.

This seems to happen from time to time. The simplest solution is usually to re-create the
account. I still have admin access to the CouchDB account so I'll disable your current account
and create a new one for you. I'll send the password you'll need direct to your ASF email.

> Lost access to Symantec App Signing Service
> -------------------------------------------
>
>                 Key: INFRA-16466
>                 URL: https://issues.apache.org/jira/browse/INFRA-16466
>             Project: Infrastructure
>          Issue Type: Task
>          Components: Other/Misc
>            Reporter: Joan Touzet
>            Priority: Major
>
> Hi there, my account at https://securesigning.websecurity.symantec.com/ is now telling
me:
> Not authorized
> You do not have permission to access Symantec Secure App Service. If you
> have questions about your account, contact Symantec Customer Support
> I am preparing a new set of Apache CouchDB Windows binaries and need to sign them. This
is blocking my progress. Please assist.



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