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From Yuri Z <vega...@gmail.com>
Subject Re: waves stuck on loading
Date Tue, 22 May 2012 10:33:22 GMT
Nevermind, didn't read the issue was resolved :)

On Tue, May 22, 2012 at 1:32 PM, Yuri Z <vega113@gmail.com> wrote:

> Can you load the wave on other computer with the same user? If yes, try to
> clean the cache/cookies.
>
> On Tue, May 22, 2012 at 12:24 PM, Ali Lown <ali@lown.me.uk> wrote:
>
>> Hello Peter,
>>
>> > On one of our computers, we are unable to load any waves, login page
>> comes up fine, able to login, the participated waves turn up to the left,
>> but when clicked (for example just the welcome-bot wave) it just sits there
>> saying “loading....”
>>
>> In short a transport backend is not initialising correctly.
>>
>> > The wave works fine for the rest of us, the account in question or any
>> account for that matter works when used on another computer. So it seems
>> this must have something to do with the computer in question, but what..?
>> The latest google chrome is installed and also java. Are there any other
>> unknown prerequisites..? The server is running and reached on port 80,
>> could there be anything else that blocks access somehow..? (It would be
>> strange cause the page loads fine, but the waves do not..) Any ideas?
>>
>> Java is not a prerequisite on the client. Can you check the Chrome
>> console for any errors produced? What about other browsers on that
>> account/computer combination?
>>
>> Do you have access to the server logs? Can you see anything strange
>> happening there when that account/computer is used?
>>
>> Ali
>>
>
>

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