Mailing-List: contact ooo-users-help@incubator.apache.org; run by ezmlm
Precedence: bulk
Reply-To: ooo-users@incubator.apache.org
Received-SPF: neutral (nike.apache.org: local policy)
From: Graham Lauder <yo@apache.org>
To: ooo-users@incubator.apache.org
Subject: Re: [context="shared"] caught unexpected exception!
Date: Fri, 22 Jun 2012 14:55:37 +1200
User-Agent: KMail/1.13.6 (Linux/2.6.37.6-0.11-default; KDE/4.6.0; x86_64; ; )
Cc: Sandrine Bucourt <sandrine.bucourt@free.fr>
References: <4FE39523.6060208@free.fr>
In-Reply-To: <4FE39523.6060208@free.fr>
MIME-Version: 1.0
Content-Type: Text/Plain;
  charset="us-ascii"
Content-Transfer-Encoding: 7bit
Message-Id: <201206221455.38578.yo@apache.org>

> Hello,
> 
> I would like to report an error message: " [context="shared"] caught
> unexpected exception! " after downloading openoffice 3.4.  I already had
> this message before with the previous version. By downloading the 3.4, I
> was hoping to solve the problem. I still can't use openoffice, and I
> would prefer not to go back to MSOffice...
> 
> I am using (trying to) Openoffice at home on a Dell Studio 1745 dual
> core computer with windows 7 family-premium service pack 1
> The computer is shared with different accounts for the family members.
> 
> I am not an IT expert.
> If you can help, thanks...


Hi Sandrine,

You have a hangover from a bug in the earlier version that has been fixed in 
3.4.  The simplest way to sort the problem is to delete your OOo profile.

Do this by first closing any OOo windows.  Then go into Windows Explorer. The 
profile is in the appdata folder which is a hidden file, so in the address bar 
type - 

c:\Users\{whatever your user name is}\AppData\Roaming.  

Hit Enter, you will see a folder called OpenOffic.org. 

 
Select the folder and delete it.  Do the same for each user.

When you next start AOO it will recreate that profile folder but without the 
bug.  

Cheers
GL

---------------------------------------------------------------------
To unsubscribe, e-mail: ooo-users-unsubscribe@incubator.apache.org
For additional commands, e-mail: ooo-users-help@incubator.apache.org