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Date: Sun, 01 Apr 2012 15:41:48 +0100
From: Mike Scott <mike@scottsonline.org.uk>
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To: ooo-users@incubator.apache.org
Subject: Re: A moderator's view of this list [was: Re: I Hate Your Product]
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On 01/04/12 14:22, M. Fioretti wrote:
>
> On Sun, April 1, 2012 9:32 am, Mike Scott wrote:
>
>> Marco and I don't agree on the "right" way
>
> Mike,
> I confess I forgot what is exactly that we disagree about.
>
> Marco
>

Actually, while I remember a disagreement, I'm not sure myself of the 
details. I think it might have been about using some sort of engine to 
guess a likely answer to unsubscribed queries - I vaguely seem to recall 
you didn't approve: apologies if my memory is wrong.

On that latter point, do I understand correctly that the basis of your 
approach is to track incoming unsubbed emails, and automatically copy 
corresponding list responses to their originators, so removing the 
subbed/unsubbed issue entirely? Response would still be from a person, 
but they'd not have to worry that the originator might not receive the 
reply.

My thought was that unsubbed emails could be redirected to an 
autoresponder, which would analyse the email and send a likely answer 
(if possible) plus carefully worded information about subscribing and 
the benefits (and otherwise) of doing that.

One might mix both approaches.


-- 
Mike Scott
Harlow, Essex, England

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