From ooo-users-return-1078-apmail-incubator-ooo-users-archive=incubator.apache.org@incubator.apache.org Sun Apr 1 14:31:55 2012 Return-Path: X-Original-To: apmail-incubator-ooo-users-archive@minotaur.apache.org Delivered-To: apmail-incubator-ooo-users-archive@minotaur.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id 3C91297F1 for ; Sun, 1 Apr 2012 14:31:55 +0000 (UTC) Received: (qmail 9992 invoked by uid 500); 1 Apr 2012 14:31:55 -0000 Delivered-To: apmail-incubator-ooo-users-archive@incubator.apache.org Received: (qmail 9902 invoked by uid 500); 1 Apr 2012 14:31:54 -0000 Mailing-List: contact ooo-users-help@incubator.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: ooo-users@incubator.apache.org Delivered-To: mailing list ooo-users@incubator.apache.org Received: (qmail 9893 invoked by uid 99); 1 Apr 2012 14:31:54 -0000 Received: from athena.apache.org (HELO athena.apache.org) (140.211.11.136) by apache.org (qpsmtpd/0.29) with ESMTP; Sun, 01 Apr 2012 14:31:54 +0000 X-ASF-Spam-Status: No, hits=0.7 required=5.0 tests=RCVD_IN_DNSWL_NONE,SPF_NEUTRAL,TO_NO_BRKTS_PCNT X-Spam-Check-By: apache.org Received-SPF: neutral (athena.apache.org: local policy) Received: from [87.194.255.134] (HELO anakin.london.02.net) (87.194.255.134) by apache.org (qpsmtpd/0.29) with ESMTP; Sun, 01 Apr 2012 14:31:47 +0000 Received: from scottsonline.org.uk (78.105.254.41) by anakin.london.02.net (8.5.140) id 4EEB63D201E27F30 for ooo-users@incubator.apache.org; Sun, 1 Apr 2012 15:31:22 +0100 Received: from [192.168.0.2] (picard.scotts [192.168.0.2]) by scottsonline.org.uk (8.14.4/8.14.4) with ESMTP id q31EVJGK044950 for ; Sun, 1 Apr 2012 15:31:20 +0100 (BST) (envelope-from mike@scottsonline.org.uk) Message-ID: <4F7866B7.3040501@scottsonline.org.uk> Date: Sun, 01 Apr 2012 15:31:19 +0100 From: Mike Scott User-Agent: Mozilla/5.0 (X11; Linux i686; rv:11.0) Gecko/20120327 Thunderbird/11.0.1 MIME-Version: 1.0 To: ooo-users@incubator.apache.org Subject: Re: A moderator's view of this list [was: Re: I Hate Your Product] References: <4F777803.8020000@scootersdesk.com> <4F778723.8090400@testra.com> <004c01cd0f94$bb0cb100$31261300$@acm.org> <41878.151.25.10.134.1333286248.squirrel@nexaima.net> In-Reply-To: <41878.151.25.10.134.1333286248.squirrel@nexaima.net> Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit X-Scanned-By: MIMEDefang 2.72 on 192.168.0.1 X-Virus-Checked: Checked by ClamAV on apache.org On 01/04/12 14:17, M. Fioretti wrote: ... >> Users [thinking[ they are posting to a private address > > write very big in the help pages and in the website that everything posted > to this address stays on the internet forever, and it's not your problem > anymore. Hmmm. There's still those who 'bought' OOo on one of those dubious websites, and been given the mail list as the "support" email address. I see that as a good reason for requiring subscription. ... > If the archives don't look categorized and/or aren't easy to search it is > mainly for two reasons: > > 1) people fight to death on top vs bottom posting, but none of them ever > cares to TRIM useless text before replying. If they did, not only A perennial problem, and not just here. uk.legal, for example, has posts where you wade through screenfuls of irrelevant, multiple-depth-quoted stuff to find the single-line followup at the bottom. > top-vs-bottom posting would stop being relevant in 90% of cases, but any > search would return 10 instead of 50 results. > > 2) Joe Clueless User must be excused if he sends an email with an empty or Why? Even JCU must realise that a box for "subject" should contain /something/, surely? And a modicum of common sense would dictate that the mere fact of sending the mail says that "Help" is implicit, so the subject might just contain something useful instead. Maybe that's the problem - I fear "common sense" to be in increasingly short supply, and the list must needs cope. > totally useless subject like "help" or "openoffice". But the volunteer who > doesn't reply CHANGING THE SUBJECT TO SOMETHING MEANINGFUL (e.g. "how to > create a custom paragraph style, was "Help with paragraphs") is doing a > disservice open office, because he is filling the archives with messages > that aren't easy to search. I agree. But I also have to admit I've done it. If you're dashing off a quick response to an easy query, it's too easy to forget. (Sorry!) -- Mike Scott Harlow, Essex, England --------------------------------------------------------------------- To unsubscribe, e-mail: ooo-users-unsubscribe@incubator.apache.org For additional commands, e-mail: ooo-users-help@incubator.apache.org