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From Stacie Jones <>
Subject Re: I Hate Your Product
Date Fri, 30 Mar 2012 23:56:24 GMT
I honestly believe the issue here is with the Kindle Store, not Open

On Fri, Mar 30, 2012 at 7:37 PM, Mark Micloskey <>wrote:

> I did not have any reason to become involved with Open Office until my
> book seller,'s Kindle Store created a secret Sales Report, only
> open to Excel owners. I can not affort to buy Excel just to read my sales
> reports. So they told me to use Free File Opener, which didn't work. Then
> they told me to download OpenOffice, which failed to open the Secret
> Reports using "OPEN" - so I stumbled upon "OPEN AND SAVE" which opened
> them. Not that your company offered any help.....But today's complaint
> concerns how your product is mangling my Instant Messenger History. It's
> makes it unreadable! So when I looked for some simple instructions, I
> instead encountered page after page of unrelated topics I could make no
> sense of. Naturally there was no Support Chat. So I tried several "contact
> us" links which all were dead ends because no email is associated with some
> program or other.....Which leads us to my point: how can I get the right
> program to read my Messenger History instead of having your awful product
> jump to the front of the line and mangle everything? I spent 90 minutes
> online with Dell Technical Support which failed to solve the mystery. I
> used to just have a folder on my desktop which I could open to read all my
> old IMs. Now it's in a tangle.....can anyone there help me??
> Mark

Stacie M. Jones
~"Lokaa samastaa sukhino bhavantu,"~
"May all worlds be happy."

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