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From Terry <terauck-aou...@yahoo.com.au>
Subject Re: false "recover files" messages
Date Sun, 04 Mar 2012 02:41:49 GMT
Hi.  No objection to the advice except that it should not be presented as the only, the first
or the best solution.



----- Original Message -----
> From: Rory O'Farrell <ofarrwrk@iol.ie>
> To: ooo-users@incubator.apache.org
> Cc: 
> Sent: Saturday, 3 March 2012 10:17 PM
> Subject: Re: false "recover files" messages
> 
> On Sat, 3 Mar 2012 02:58:02 -0800 (PST)
> Terry <terauck-aouser@yahoo.com.au> wrote:
> 
>> 
>> 
>>  ----- Original Message -----
>>  > From: Rory O'Farrell <ofarrwrk@iol.ie>
>>  > To: ooo-users@incubator.apache.org
>>  > Cc: 
>>  > Sent: Saturday, 3 March 2012 5:44 PM
>>  > Subject: Re: false "recover files" messages
>>  > 
>>  > On Fri, 2 Mar 2012 22:02:06 -0600
>>  > Umberto Tosi <umberto3000@gmail.com> wrote:
>>  > 
>>  ><snip>
>>  > 
>>  > 
>>  > Normally such an error message is cured by deleteing or
>>  > renaming the User Profile, which seems to cure a large
>>  > proportion of OOo peculiarities.  In the case of the advanced
>>  > user of OOo, renaming the profile may theoretically be best,
>>  > as this allows the individual customisation files to be
>>  > brought forward individually to preserve customisation such
>>  > as special templates and dictionaries.  To be honest, the
>>  > only customisation I worry about as a Writer user is the
>>  > dictionaries; I have the OED dictionary preserved in a
>>  > download directory and can easily reinstall it; other
>>  > dictionaries are usually personal names, which vary from
>>  > project to project, and these dictionaries are easily rebuilt
>>  > on need, so I'd simply zap the Profile.
>>  > 
>> 
>>  Personally, I think that remedy is recommended far too freely
>>  and is done so out of laziness.  It is time-consuming to
>>  rebuild a settings folder (aka profile folder).  Often there is
>>  a simpler fix.
> 
> I think it depends on the level of expertise of the user in
> difficulties. It may take considerably more time to write a
> posting to guide an inexperienced user through complex steps than
> to give him a quick fix.  Many of the Forum volunteers, of whioch
> I am one, contribute their time on a pro bono basis; any time we
> contribute to helping cure User problems is taken from other
> tasks. If you feel it is lazy to offer a quick soluion, perhaps
> you should contribute the detailed fault finding you think
> should be offered.
> 
> 
> -- Rory O'Farrell <ofarrwrk@iol.ie>

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