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From Shenfeng Liu <>
Subject Re: If OpenOffice is the solution, what is the problem?
Date Wed, 11 Jul 2012 15:14:50 GMT
  I added one desktop cloud scenario. It was from my previous Symphony
support experience, and I believe it also works for OpenOffice.

- Simon

2012/7/10 Rob Weir <>

> I've started a new page on the wiki:
> This is not urgent, but over the next couple of weeks I'd like to
> build up a list of problems that OpenOffice solves.  I'd like to think
> of it from the perspective of the individual or organization that has
> a problem that OpenOffice solves.  Let's try to understand what their
> problem is, how OpenOffice helps solve that problem, but also how they
> would find out about OpenOffice.
> Obviously ever user and every organization is unique with their own
> special concerns.  But there are commonalities, and identifying the
> common patterns grouping them is a core marketing task.
> This is a multi-step initiative:
> 1) Identify the segments and their needs
> 2) Identify the keywords they would use to search for a solution
> 3) Measure how well our existing website serves the kinds of queries
> these segments have
> 4) Add additional material to the website to address any gaps
> 5) Repeat from step 3 until results are good.
> I'll make faster progress on this with more hands, so if this kind of
> methodical optimization appeals to you, I'd welcome anyone who wants
> to volunteer to help.  Right now, the best place to help is adding
> content to this wiki page:
> In general, let's think outside of the box, beyond our traditional
> open source user base.  Think boldly.  Who are the users we don't have
> that we should have?  Knowing only the users we already have won't
> lead to growth, since open source enthusiasts procreate so slowly.
> Regards,
> -Rob

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