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Subject [Bug 118497] Open office word document crashing and 'not responding' when inputting text
Date Mon, 01 Oct 2012 20:22:45 GMT

Ariel Constenla-Haile <> changed:

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--- Comment #8 from Ariel Constenla-Haile <> ---
(In reply to comment #7)
> I am experiencing crash often when cut and paste functions are used. System
> crashes, then fails during recovery process as well. Even shut down of
> OpenOffice doesn't work. If it opens, the recovery process attempts, crashes
> and again results in having to shut down program. It's an endless loop
> that's very frustrating. This was not happening on prior version of
> OpenOffice (3.3). Please respond with bug fix ASAP!

Your bugs looks like this known issue:

Apache OpenOffice 3.4.0 and 3.4.1 manage the user profile differently than
previous versions. The old user profile is automatically converted so that
users can keep their extensions and settings. In a minority of cases,
especially with highly customized profiles (many extensions or customizations)
the conversion doesn't succeed. Common symptoms are: frequent application
crashes, problems with dictionaries or thesaurus, OpenOffice starting and
crashing after a few seconds. To solve this, just reset/rename your user
profile as explained in the official OpenOffice forum.

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