incubator-ooo-issues mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
Subject [Bug 120974] New: All applications within OO 3.4.1 crash within 30 seconds of opening Writer, Calc and Base
Date Fri, 14 Sep 2012 23:55:22 GMT

          Priority: P3
            Bug ID: 120974
           Summary: All applications within OO 3.4.1 crash within 30
                    seconds of opening Writer, Calc and Base
          Severity: normal
        Issue Type: DEFECT
    Classification: Application
                OS: All
          Hardware: All
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: ui
           Product: installation

I have a Windows7 installation with OO 3.4.1.  I recently installed 3.4.1 and I
am not sure which exact version I upgraded from.  It was 3.something.

I've done the most "recreation" with Word and Calc.  

If I open either program with a document, walk away and do nothing, the program
will close itself and show the screen explaining the document I was working on
(in this case untitled.whatever) will be recovered the next time I launch the
application.  The system will stay hung up on this screen and it will never
close.  It becomes unresponsive to any closing options and I must cancel it
through Task Manager.

If I open either program and try to un-check the Automatically Check for
Updates option in Tools/Options, and then immediately close the application --
it looks like everything was successful, but 30 seconds later the previously
described screen pops up and -- read the rest of previous paragraph.  Then, if
I immediately re-open the program again and check the Automatic Update check
box -- it is reset as selected and didn't save my change to un-select it.

If I open either program with a document and look around or make small changes,
it will crash and go through the same process as above.  However, the crash
seems more time based than action based as it doesn't seem to matter what I am
doing with the file -- editing an existing one or opening/closing a new one.

I have tried resetting the User Profile several times by backing up the User
directory (renaming it User-bak) and then rebooted and tried again -- at least
6 times.  The same problem occurs over and over again.

I am in the process of downloading 003.3 to see if that fixes the problem as I
need to get some work done.  If you need any more details (or for me to
continue recreating the problem, please let me know and I will re-install

Thank you.

Jeane deCoster

You are receiving this mail because:
You are the assignee for the bug.

View raw message