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Subject [Bug 120309] writer fails to recognize/open docx file if filename has .doc extension (warning loops)
Date Sun, 30 Sep 2012 18:30:27 GMT

FATIMA OMER <> changed:

           What    |Removed                     |Added
                 CC|                            |

--- Comment #2 from FATIMA OMER <> ---
Successfully replicated the bug using the following environment:
OS: Windows XP
Tool: OpenOffice 
Version: 3.4.1
Build: 1372282

Here are the steps that were followed to replicate the bug:
(1) Open the Perennial.doc (attached to the bug report) using OpenOffice
(2) The warning message shown in docx-warning.jpg gets displayed. Click on
(3) The warning message shown in docx-warning2.jpg gets displayed. Click on
(4) The warning message shown in docx-warning.jpg gets displayed again.
Continue clicking "No" and "Ok" for docx-warning.jpg and docx-warning2.jpg
respectively. Repeat this 8 times. After the eighth time, the OpenOffice Writer
opens up the document.

To verify the reporter's comment, the document was renamed to .docx (instead of
.doc) and doing this resolved the warning message problem.
It is important to fix the bug because the user should not be taken through a
loop of multiple warning messages. If there is a real incompatibility issue
between .doc and .docx, the user should be shown the option to repair the
document only once. If the user clicks "No", the document should not be opened.

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