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From bugzi...@apache.org
Subject [Bug 120421] New: Upgraded from 3.2.1 to 3.4.0. It crashes when I start it.
Date Tue, 31 Jul 2012 20:58:24 GMT
https://issues.apache.org/ooo/show_bug.cgi?id=120421

          Priority: P3
            Bug ID: 120421
          Assignee: ooo-issues@incubator.apache.org
           Summary: Upgraded from 3.2.1 to 3.4.0.  It crashes when I start
                    it.
          Severity: normal
        Issue Type: DEFECT
    Classification: Code
                OS: Mac OSX, 10.6
          Reporter: badord@hotmail.com
          Hardware: Mac
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: code
           Product: framework

When I click on the OpenOffice icon, I see the OpenOffice.org process in the
Activity Monitor for about one second.  Then I see the Crash Reporter with the
"OpenOffice.org quit unexpectedly" message.  Here are the details and system
configuration:

Process:         soffice [27268]
Path:            /Applications/OpenOffice.org.app/Contents/MacOS/soffice
Identifier:      org.openoffice.script
Version:         3.4.0 (???)
Code Type:       X86 (Native)
Parent Process:  launchd [111]

Date/Time:       2012-07-31 16:02:48.960 -0400
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          9065 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report:  7 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      7A714DE5-0944-4E0F-A302-FDCAF8C4BEB2

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000020
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   libuno_cppu.dylib.3               0x004f5e0f uno_type_constructData + 11331
1   libuno_cppu.dylib.3               0x004f7203 uno_type_constructData + 16439
2   libuno_cppu.dylib.3               0x004fe93c uno_type_any_assign + 88
3   libutl.dylib                      0x0173f781
utl::ConfigManager::AcquireTree(utl::ConfigItem&) + 513
4   libutl.dylib                      0x01740054
utl::ConfigManager::AddConfigItem(utl::ConfigItem&) + 52
5   libutl.dylib                      0x01736308
utl::ConfigItem::ConfigItem(rtl::OUString, short) + 248
6   libutl.dylib                      0x0172e9b8
SvtSysLocaleOptions_Impl::SvtSysLocaleOptions_Impl() + 104
7   libutl.dylib                      0x0172f0b6
SvtSysLocaleOptions::SvtSysLocaleOptions() + 166
8   libutl.dylib                      0x017216b8
SvtSysLocale_Impl::SvtSysLocale_Impl() + 40
9   libutl.dylib                      0x017218c6 SvtSysLocale::SvtSysLocale() +
102
10  libvcl.dylib                      0x018e8a86
ImplAllSettingsData::ImplAllSettingsData() + 246
11  libvcl.dylib                      0x018e8c02 AllSettings::AllSettings() +
34
12  libvcl.dylib                      0x018eb8ab Application::GetSettings() +
123
13  libsofficeapp.dylib               0x001cefab 0x1cb000 + 16299
14  libsofficeapp.dylib               0x001cf1b4 0x1cb000 + 16820
15  libsofficeapp.dylib               0x001d3daf 0x1cb000 + 36271
16  libsofficeapp.dylib               0x001dc79c 0x1cb000 + 71580
17  libvcl.dylib                      0x018f2e48 ImplSVMain() + 376
18  libvcl.dylib                      0x018a967b
AquaSalInstance::handleAppDefinedEvent(NSEvent*) + 75
19  libvcl.dylib                      0x01bc70bb -[VCL_NSApplication
sendEvent:] + 315
20  com.apple.AppKit                  0x98e4c253 -[NSApplication run] + 917
21  com.apple.AppKit                  0x98e44289 NSApplicationMain + 574
22  libvcl.dylib                      0x018aafd7 ImplSVMainHook(unsigned char*)
+ 343
23  libvcl.dylib                      0x018f2ef1 SVMain() + 17
24  libsofficeapp.dylib               0x0020a04a soffice_main + 170
25  org.openoffice.script             0x00001ece main + 30
26  org.openoffice.script             0x00001832 start + 258
27  org.openoffice.script             0x00001759 start + 41

Thread 1:

I am running this on a MacBook Pro with 2 GB of memory.

I have used OpenOffice for several years and upgraded several times.  I have
never had a problem like this before.  My "solution" is to go back to 3.2.1. 
But it has a JRE problem.  So I would appreciate any help you can give me. 
Thank you.

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