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From bugzi...@apache.org
Subject [Bug 120194] "Getting Support" has outdated content
Date Thu, 05 Jul 2012 03:43:08 GMT
https://issues.apache.org/ooo/show_bug.cgi?id=120194

--- Comment #2 from Ariel Constenla-Haile <arielch@apache.org> ---
(In reply to comment #1)
> I grepped the source tree for other suscpious references to openoffice.org
> email addresees (outside of comments).  A few others to look at:
> 
> main/reportdesign/qa/complex/reportdesign/ReportDesignerTest.java:289:      
> m_sMailAddress = sVCSID + "@openoffice.org";

This is a QA test.
On the other hand, 
- m_sMailAddress is not used, the code is commented
- sVCSID stores the VCSID environment variable, something related to CWSs (the
name of the CWS owner), and we don't use CWSs anymore.

This can be safely removed, left as is, or changed to a dummy mail address like
somebody@test.com


> main/helpcontent2/source/text/shared/05/00000001.xhp:54:         <paragraph
> xml-lang="en-US" id="par_id0804200803314235" role="paragraph" l10n="NEW">In
> case you are concerned about any security issue with using this software,
> you can contact the developers on the public mail list dev@openoffice.org.
> If you want to discuss any issue with other users, send an email to the
> public mail list discuss@openoffice.org.</paragraph>

This is the current bug.
I'm against using mail addresses here (we will have to change them after
graduation).
Also pointing to http://incubator.apache.org/openofficeorg/security.html is not
a good idea, I'd prefer a link to a page in http://www.openoffice.org



> main/readlicense_oo/docs/readme/readme.xrm:269:			<p id="support1"
> xml:lang="en-US">The main support page <a
> href="http://support.openoffice.org/">http://support.openoffice.org/</a>
> offers various possibilities for help with ${PRODUCTNAME}. Your question may
> have already been answered - check the Community Forum at <a
> href="http://user.services.openoffice.org">http://user.services.openoffice.
> org</a> or search the archives of the 'users@openoffice.org' mailing list at
> <a href="http://www.openoffice.org/mail_list.html">http://www.openoffice.org/
> 
> mail_list.html</a>. Alternatively, you can send in your questions to <a
> href="mailto:users@openoffice.org">users@openoffice.org</a>. How to
> subscribe to the list (to get an email response) is explained on this page:
> <a
> href="http://wiki.services.openoffice.org/wiki/Website/Content/help/
> mailinglists">http://wiki.services.openoffice.org/wiki/Website/Content/help/
> mailinglists</a>.</p>


Here the reference to the mailing list address can be removed, it is a little
redundant because the information is already in the link
http://www.openoffice.org/mail_list.html


> 
> main/sw/source/core/draw/dcontact.cxx:1896:        ASSERT( false,
> "<SwDrawContact::ConnectToLayout(..)> - master drawing object not inserted
> -> no connect to layout. Please inform od@openoffice.org" );

IIRC od was Oliver-Rainer Wittmann
This text is only displayed on a NON-Product build 
http://wiki.services.openoffice.org/wiki/Non_Product_Build
so it's rather unlikely end-users will face this message.
"Please inform od@openoffice.org" can be safely removed.


> main/desktop/test/deployment/update/default_url/update/feed1.xml:30:   
> <email>updatefeed@openoffice.org</email>
> main/desktop/test/deployment/update/updatefeed/update/feed1.xml:30:   
> <email>updatefeed@openoffice.org</email>

Those are only tests. They can be left or changed to a dummy mail address

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