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Subject DO NOT REPLY [Bug 118983] New: Wrong user name when opening file already Opened by OOo
Date Mon, 27 Feb 2012 20:44:21 GMT

             Bug #: 118983
        Issue Type: DEFECT
           Summary: Wrong user name when opening file already Opened by
    Classification: Application
           Product: Word processor
           Version: version58
          Platform: PC
        OS/Version: Windows XP
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: editing

Hi I'm a Windows System Administrator. In my network environment, I have users
that use MS Office XP - 2010, as well as users that use OOo 3.3. Here is a
scenario that has been brought to my attention and after testing, it happens
every time.

Everytime a user using MS Office attempts to open up a .doc file or excel file
that is already open by a user using OOo, the MS Office user gets message
stating that the file is "already locked for editing" and its states the user
who is locking it.

However, the user that OOo states is locking the file is ALWAYS either the
wrong user or "unknown User". For instance lets say "Tom", a MS Office user, is
trying to open an excel sheet on a server. However he get a message that the
file is already locked by "Bill", but come to find out, Bill doesn't have the
file opened . . . he never even knew it existed. 

I eventually find our that its "Brian"(a OOo user) who has it opened. Why is
this happening? It happens in the opposite way as well. If Brian, the OOo user,
tries to open a .doc or excel file that is already opened by a MS Office user,
he gets message stating that its locked by "unknown User". 

Please help!!!

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