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Subject DO NOT REPLY [Bug 118782] New: installation error messages
Date Fri, 13 Jan 2012 13:47:03 GMT

             Bug #: 118782
        Issue Type: DEFECT
           Summary: installation error messages
    Classification: Test
           Product: *Testproduct
           Version: OOo 2.4 RC6
          Platform: PC
        OS/Version: Windows Vista
            Status: UNCONFIRMED
          Severity: critical
          Priority: P5
         Component: none

The installation wizard reaches the point where the message reads; " Please
wait while the Installation Wizard installs 3.3. This may take
several minutes."
After about a minute another message appears reading; " Please exit 3.2 and the 3.2 Quickstarter before you continue.
If you are using a multi-user system, also make sure that no other user has 3.3 open." This message itself interrupts the installation.
If I respond to this message iether by clicking on "OK" or clicking the close
button then the Installation Wizard window reads; "Installation wizard
and underneath; " The wizard was interrupted before 3.3 could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again."
In the mean time I cannot access any Open Office documents because my version
3.2 has been rendered inoperable.

I attempted to uninstall 3.2 and show nothing under programs yet still get the
same error message.

I am unable to post this anywhere else as I keep getting that my user name and
password are invalid..

I need these documents to be opened for my tax preparations.

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