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From Rob Weir <robw...@apache.org>
Subject Re: AOO volunteers: essential skills and tasks
Date Fri, 19 Oct 2012 22:24:44 GMT
On Fri, Oct 19, 2012 at 6:16 PM, jan iversen <jancasacondor@gmail.com> wrote:
> I think it is important to remember, that a volunteer is not signing up for
> anything.
>
> A volunteer, in my view, is a person who wants to help with his/hers
> skillset...so if we start saying you have to pass level x before continuing
> we have already lost (At least I can relate that to myself)
>

That might be true for you.  But I can tell you from experience that
we've had volunteer after volunteer who have posted a note to this
list, said they wanted to help, stuck around for a few days, and then
were never heard of again.  They never found a hook that they could
attach themselves to.  They never figured out how to get started.  The
couldn't find where to get started.  The lack of accomplishment and
progress leads to frustration, and then they are gone.

Maybe we can find some way of expressing this without offering too
much offense ?

-Rob

> I have been in this business since 1975, and I have never made it through
> any of all these "master classes" and other exams. I am just one of the
> guys who get things done, like in the early days before tcp/ip.
>
> What I am trying to say is, let´s help people work with us....that´s what
> it´s all about, if we can help people to easier help us, then we have a
> win-win situation.
>
> And in respect of introducing myself, which I forgot please read this
> resume:
> http://wiki.openoffice.org/wiki/User:JanIversen
>
> jan.
>
> Jan.
>
>
>
> On 19 October 2012 23:08, Rob Weir <rabastus@gmail.com> wrote:
>
>> On Oct 19, 2012, at 4:45 PM, Kay Schenk <kay.schenk@gmail.com> wrote:
>>
>> >
>> >
>> > On 10/19/2012 01:07 PM, Rob Weir wrote:
>> >> On Fri, Oct 19, 2012 at 12:17 PM, Rob Weir <robweir@apache.org> wrote:
>> >>> I am thinking about what new project volunteers need to get started.
>> >>> Obviously there are area-specific things.  For example, developers
>> >>> need to know how to download and build.  Translation volunteers need
>> >>> to understand Pootle, etc.  But there are also some basic things that
>> >>> all volunteers should probably do.
>> >>>
>> >>> Although we have all of this information (or at least most of it) on
>> >>> the website or wikis or mailing list archives, it is scattered all
>> >>> over the place.  I think it would be good if we could collect this
>> >>> information (or at least links to this information) into one place and
>> >>> put a linear order behind it, a step of specific steps we want new
>> >>> volunteers to take.
>> >>>
>> >>> Now, I can hear the objections already -- you can't tell volunteers
>> >>> what to do.  That is why they are volunteers.  You can't regiment
>> >>> them, etc.  This is true.  But at the scale we need to operate at --
>> >>> I'm aiming to attract dozens of new volunteers on the project by the
>> >>> end of the year -- we need some structure.  So what can we do to make
>> >>> their first 2 weeks in the project easier for them, and easier for us?
>> >>>
>> >>> One idea:  Think of the new volunteer startup tasks in terms of
>> >>> "stages" or "levels", a defined set of reading and other activities
>> >>> that leads them to acquire basic skills in our community.
>> >>>
>> >>> For example:
>> >>
>> >> To make it more concrete, this is what "Level 1" might look like:
>> >>
>> >> http://incubator.apache.org/openofficeorg/orientation/level-1.html
>> >>
>> >> -Rob
>> >
>> > This is very good! I esp like the last part about providing a way for
>> volunteers to "sign up" if you will. This will be a nice touch.
>> >
>> > I'm also wondering if there's some way to tie this in to our current
>> "Help Wanted" page:
>> >
>> > https://cwiki.apache.org/confluence/display/OOOUSERS/Help+Wanted
>>
>> Yes, It is worth looking at the new volunteer view of things, from end to
>> end.
>>
>> My current thinking is this: as we scale the number of volunteers
>> we'll soon want a better way to track items like these. Maybe putting
>> them into BZ would work?  Introduce a new field to record "difficulty"
>> in BZ and filters to list unassigned easy issues?
>>
>> >
>> > Maybe someone has some ideas?
>> >
>> >>
>> >>> Level 1 tasks:
>> >>>
>> >>> 1) Read the following web pages on the ASF, roles at Apache and the
>> Apache Way
>> >>>
>> >>> 2) Sign up for the following accounts that every volunteer should
>> >>> have:  ooo-announce, ooo-dev, ooo-users,  MWiki, CWiki, BZ, Forums
>> >>>
>> >>> 3) Read this helpful document on hints for managing your inbox with
>> >>> rules and folders
>> >>>
>> >>> 4) Read this code of conduct page on list etiquette
>> >>>
>> >>> 5) Send a note to ooo-dev list and introduce yourself
>> >>>
>> >>> 6) Edit this wiki page  containing project volunteers. Add your name
>> >>> and indicate that you have completed Level 1.
>> >>>
>> >>>
>> >>> Level 2 tasks:
>> >>>
>> >>> 1) Using the Apache CMS in anonymous mode
>> >>>
>> >>> 2) Readings on decision making at Apache
>> >>>
>> >>> 3) Readings on project life cycle and roles within the AOO project
>> >>>
>> >>> 4) Introduction to the various functional groups within the project:
>> >>> development, qa, marketing, UX, documentation, support, localization,
>> >>> etc.
>> >>>
>> >>> 5) Pick one or more functional groups that you want to help with.
>> >>> Edit the volunteer wiki and list them.  Also indicate that you have
>> >>> now completed Level 2.
>> >>>
>> >>> Get the idea?  After Level 2 this then could branch off into
>> >>> area-specific lists of start up tasks:  how to download and build.
>> >>> How to submit patches.  How to update a translation.  How to define
a
>> >>> new test case.
>> >>>
>> >>> Is any one interested in helping with this?
>> >>>
>> >>> -Rob
>> >
>> > --
>> > ------------------------------------------------------------------------
>> > MzK
>> >
>> > "Anyone who considers protocol unimportant has never
>> > dealt with a cat."
>> >                               -- Robert Heinlein
>>

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