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From Ji Yan <>
Subject Re: [QA] Quality of bug reports and QA in bugzilla
Date Wed, 19 Sep 2012 16:07:28 GMT
I believe default status is "CONFIRMED" or not is not Regina's concern. To
reduce "DUPLICATED" defect, it require reporter search BZ carefully to find
if there is any similar defect opened before, but how to query BZ it
depends on reporter's knowledge and which keyword he used. We cannot make
zero DUPLICATED defect, but we do can ask reporter query with more keywords
in BZ before open a new one. So I think add more common keywords in BZ
keyword field may help us reduce DUPLICATED defect.

2012/9/19 O.Felka <>

>  We have a lot of professional QA folks here: They know how to verify
>>> their findings and issues. That's a lot of overhead if someone has
>>> to re-test to confirm a well tested bug.
>>> So we should trust the QA who has 'canconfirm' privileges.
>> I don't see much overhead; on the contrary, every careful reporter,
>> after pressing "Submit", surely goes and check if he did fill everything
>> ok.  Leaving the default status to unconfirmed works just like
>> a reminder to be careful.
> A careful submitter will check before he presses the ok button.
> Regards
> Olaf


Thanks & Best Regards, Yan Ji

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