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From Ariel Constenla-Haile <arie...@apache.org>
Subject Re: Missing Visual C++ Libraries in all recent versions of Open Office installer
Date Mon, 17 Sep 2012 01:57:26 GMT

Hi 

On Sun, Sep 16, 2012 at 02:30:01PM -0700, jsmith321@fastmail.fm wrote:
> Until the political/technical issues of how to fix it during install are
> worked out, why not put a warning or note on the main download page. "If
> your Java version is 6.35 or above, you will need to download and
> install the C++ redistributable (Link to the download page at MS)." This


There is already a "Known Issues" section in the Release Notes:
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues
Now that the root cause, and the work-around, are known, it can be
updated.


> would still turn off a couple of new users because they don't want to
> jump through hoops to just make things work, but will eliminate the ones
> who follow directions from having to see the "Java is corrupt" (Which is
> a horrid, horrid error to present to an end user IMHO) error when they
> want to use Base, Help or a wizard.

Unfortunately, most users seem to simply download the software, and not
read the Release Notes; but at least it's a place where people can
be pointed to.


Regards
-- 
Ariel Constenla-Haile
La Plata, Argentina

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