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From "Dennis E. Hamilton" <orc...@apache.org>
Subject RE: Moderating AOO Public Lists - #2 Moderation
Date Tue, 11 Sep 2012 00:21:09 GMT
Thanks, TJ.  

That is a great point.  That can be done with our lists, too.

The only ones I reported, with considerable difficulty, were Linked In connection requests
sent to ooo-private and ooo-users.

 - Dennis

-----Original Message-----
From: TJ Frazier [mailto:tjfrazier@cfl.rr.com] 
Sent: Monday, September 10, 2012 15:24
To: ooo-dev@incubator.apache.org
Subject: Re: Moderating AOO Public Lists - #2 Moderation

[ ... ]

When moderating a couple of OO.o lists in their dying days, I took a 
more aggressive approach to spammers. If they were sending from any of 
the large U.S. ISPs (MS, Google, Yahoo, ATT, et al.) I would follow the 
complaint procedure to try to get the account closed. (This is a little 
different for the different companies: MS wants attachments, while 
others want pasted parts of the offending email.) MS in particular is 
polite about it; I'd get a note saying that the account has been closed. 
Others say thanks, but cite privacy regs, which I consider bogus; 
nonetheless, I don't recall ever getting any more spam from a 
complained-about account, if the ISP acked the complaint.

Note that this requires careful analysis of the internal headers: the 
main address is often munged, and you need to go way down to the last 
"received from" header. I have a little list of useful URLs to look up 
IP owners and ISP complaint addresses, if anybody wants it.

One real success was with a number of spammers from a .edu address. The 
admin I wrote to replied politely that the situation would be handled, 
and it was: their spam vanished.

This kind of work takes some time, but it makes the Net better for 
everybody, not just our ML.

/tj/



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