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From Larry Gusaas <>
Subject Re: problems with open office apache
Date Tue, 17 Jul 2012 07:13:37 GMT
On 2012-07-17 12:40 AM Alexandro Colorado wrote:
> On Tue, Jul 17, 2012 at 1:09 AM, <> wrote:
>> Hello sir/ma'am,
>> I would like to inquire on how to fix a recent problem i have been having.
>> when i first open, open office i get a pop up that reads
>> restore windows
>> The application “” unexpectedly quit while trying to restore
>> its windows.  Do you want to try to restore its windows again?
>> Don't restore windows      Restore windows
>> neither of the buttons (don't/restore) do anything, and the pop up will
>> not go away regardless of how many times i open/close open office (which i
>> have to force close because it won't by normal means), and i am not sure
>> what else to do because there is no close window on the particular pop up.
>> this pop up gets in the way of a lot of features, such as saving the
>> documents or closing the program, to name a few,
>> and the pop up won't go into the back so i have to drag it over to a
>> corner of the screen.
>> Thank you for your assistance,
>> Connor
> I remember there was a way to ignore this message and go on to the
> application. However it tried to restore a file and not the program itself.
> A solution is to go to the Application Data/User/ and rename
> that folder. That will delete the temporary file about trying to restore
> OpenOffice.

That won't solve the problem. The file that needs to be deleted is not in that folder

> On Mac here is a blogpost that does the same.

That solution requires the use of the command line in Terminal. There is a simpler (safer
people who do not know how to use the command line) method.

Delete the file "org.openoffice.script.savedState".
It is located this folder: /Users/<user name>/Library/Saved Application State
The user/library folder is hidden in Lion.
In finder, Option-click the Go menu to locate the user library.

> I think is less drastic to just delete the temporary file since deleting
> the whole folder will get rid of your custom settings (if you have any).

And it will solve the problem. Deleting the user profile won't.


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Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
"An artist is never ahead of his time but most people are far behind theirs." - Edgard Varese

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