Mailing-List: contact ooo-dev-help@incubator.apache.org; run by ezmlm
Precedence: bulk
Reply-To: ooo-dev@incubator.apache.org
MIME-Version: 1.0
In-Reply-To: 
 <CADHP4mwo0vgYDqHUu3DtqX__Cqouzo0=ocnes4W49RKEYsxXOw@mail.gmail.com>
References: 
 <CADHP4mwo0vgYDqHUu3DtqX__Cqouzo0=ocnes4W49RKEYsxXOw@mail.gmail.com>
Date: Sat, 2 Jun 2012 10:18:27 -0400
Message-ID: 
 <CAP-ksoj3hyJyJDgOoFcC9E2_0wMabmKpuhBTPs6-Xcc3Ey59mA@mail.gmail.com>
Subject: Re: [UX] The Questions for users
From: Rob Weir <robweir@apache.org>
To: ooo-dev@incubator.apache.org
Content-Type: text/plain; charset=UTF-8

On Fri, Jun 1, 2012 at 6:42 PM, Albino B Neto <binoabn@gmail.com> wrote:
> Hi.
>
> Questions relating to research!
>
> We aren't in order to adjust.
>
> Sorry long text.
>
> Legend:
> - Questions
> -->Response options.
>

Will this question be international?  or is it local?  An
international survey might have questions about country and language.

> ***
> - How old are you ?
>

Maybe ask for sex?

> - What S.O you use ?

Is this a single choice or multiple choice question?  Many people use
more than one.  So if the intent is a single choice, you might word
the question as: "what is your primary operating system"?

> -->Linux
> -->Mac
> -->Windows
> -->other [what]
>


> - Use of Linux ? Wich graphic interface:
> -->GNOME
> -->KDE
> -->Lxde
> -->Others [what]
>
> - Where do you use Apache OpenOffice?

Again, is this single choice or multiple

To me the choices "Office" and "Company" seem to be the same.  So
there is a risk in the survey that users will randomly split between
those two choices. Better to have a smaller number of choices that are
clearly different, like:  Home, Work, School, Other.

> -->Home
> -->Office
> -->Company
> -->Telecenter
> -->Others [whatl]
>
> -Where to get support ?
> -->Manuals
> -->Mailling list
> -->Search
> -->Friends
> -->Others [what]
>
> -Where do you want to get support ?
> -->Manuals
> -->Mailing list
> -->Search
> -->Friends
> -->Others [whatl]
>
> -How often do you use Apahce OpenOffice ?

The "daily" choice is quantifiable.  "with frequency" is not.  I don't
know if it is more or less than "daily".

> -->Sometimes
> -->With frequency
> -->Daily
>
> - How much time you spend on the computer ?

per day

> -->30 min to 1 hora
> -->1h to 3h
> -->3h to 5h
> -->More of 8h
>
> - As you consider using the computer ?
> -->Beginner
> -->intermediate
> -->Advanced (expert)
>
> -How important computer for you:
> -->unimportant
> -->insignificant
> -->Very Important
>
> -How do you consider a nice software?

This might be a good place to ask a series of questions along the lines of:

How important are each of the following to you.  Score 1-5, where 1 is
"not important at all" and 5 is "very important"

1. Easy to use without reading manual

2. Interoperability with Microsoft file formats

3. Open source, built and supported by a volunteer community

4. Is available in my language

5. Speed

6. Availability of free document templates

7. Availability of extensions

And so on.

The nice thing about this approach is you can then correlate the
responses for each of these questions with the demographic info (how
often do you use your computer, where do you use AOO, etc.)

That is pretty much the standard form of an opinion survey:

1) A section of demographic questions that are factual statements about the user

2) A section of opinion questions

The analysis can then correlate the opinions to the demographics, and
say things like, "Users who used AOO more than once a day were most
concerned about performance, but those who use it only once a month
are more concerned about usability".

> -->With enough buttons
> -->Buttons significant
> -->Buttons simple and agile
> -->Results
> -->Buttons and good visual meanings.
> ***
>
> Accepted reviews and more questions.
>
> Albino