Return-Path: X-Original-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Delivered-To: apmail-incubator-ooo-dev-archive@minotaur.apache.org Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by minotaur.apache.org (Postfix) with SMTP id A4F8CCDF2 for ; Mon, 11 Jun 2012 11:42:38 +0000 (UTC) Received: (qmail 23233 invoked by uid 500); 11 Jun 2012 11:42:37 -0000 Delivered-To: apmail-incubator-ooo-dev-archive@incubator.apache.org Received: (qmail 23167 invoked by uid 500); 11 Jun 2012 11:42:36 -0000 Mailing-List: contact ooo-dev-help@incubator.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Reply-To: ooo-dev@incubator.apache.org Delivered-To: mailing list ooo-dev@incubator.apache.org Received: (qmail 23152 invoked by uid 99); 11 Jun 2012 11:42:36 -0000 Received: from minotaur.apache.org (HELO minotaur.apache.org) (140.211.11.9) by apache.org (qpsmtpd/0.29) with ESMTP; Mon, 11 Jun 2012 11:42:36 +0000 Received: from localhost (HELO mail-vb0-f47.google.com) (127.0.0.1) (smtp-auth username robweir, mechanism plain) by minotaur.apache.org (qpsmtpd/0.29) with ESMTP; Mon, 11 Jun 2012 11:42:35 +0000 Received: by vbbfr13 with SMTP id fr13so2215630vbb.6 for ; Mon, 11 Jun 2012 04:42:34 -0700 (PDT) MIME-Version: 1.0 Received: by 10.220.108.1 with SMTP id d1mr1327258vcp.19.1339414954073; Mon, 11 Jun 2012 04:42:34 -0700 (PDT) Received: by 10.220.190.13 with HTTP; Mon, 11 Jun 2012 04:42:34 -0700 (PDT) In-Reply-To: <2899E1CE-6EAE-4811-8CEE-0DA08F002002@gmail.com> References: <2899E1CE-6EAE-4811-8CEE-0DA08F002002@gmail.com> Date: Mon, 11 Jun 2012 07:42:34 -0400 Message-ID: Subject: Re: User demographics From: Rob Weir To: ooo-dev@incubator.apache.org Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable On Sun, Jun 10, 2012 at 10:45 PM, Kevin Grignon wrote: > KG01 - See comments inline. > > On Jun 11, 2012, at 10:27 AM, Rob Weir wrote: > >> On one of the UX threads there is ongoing discussion about a possible >> user survey. > > KG01 - Yes, we need data. > >> I mentioned that we have some info from users, from >> information collected by Google Analytics. =C2=A0There was some interest= in >> this data, so I offered to put together a little report. > > KG01 - Thanks for compiling this data. Moving forward, how might we enact= a process that harvests this data and generates snapshots that can be used= as input to informed design and development decisions? > The data is collected continuously. That is automated. Reports can be manually generated, as in this case. Or they can also be automated and sent to the list. >> Here it is. >> This is data collected from those who downloaded OpenOffice in the >> last month. =C2=A0This includes those who downloaded AOO 3.4, but also >> those who downloaded OOo 3.3 through the website as well. > > KG01 - This is great data. While we will still need to include some basic= demographic questions in our surveys to support correlation of data sets, = establish context of use, and support analysis, the available download data= will help is keep our surveys light and consumable. > Right. You need something to correlate your other questions again. But the data from web site visitors should help you formulate those demographic questions. Also, there are some things that very few users would be able to answer. For example , if you asked what their screen resolution was, most real end users would either skip the question or guess. >> >> Regards, >> >> -Rob >> >> Locale (This is the locale as set in the browser used to download OpenOf= fice) >> >> 1. =C2=A0 =C2=A0en-us 34.18% >> 2. =C2=A0 =C2=A0ja 6.53% >> 3. =C2=A0 =C2=A0fr =C2=A0 =C2=A06.15% >> 4. =C2=A0 =C2=A0de-de =C2=A0 =C2=A05.42% >> 5. =C2=A0 =C2=A0it =C2=A0 =C2=A05.28% >> 6. =C2=A0 =C2=A0es =C2=A0 =C2=A04.87% >> 7. =C2=A0 =C2=A0de =C2=A0 =C2=A04.57% >> 8. =C2=A0 =C2=A0pl =C2=A0 =C2=A04.31% >> 9. =C2=A0 =C2=A0ru =C2=A0 =C2=A03.16% >> 10. =C2=A0 =C2=A0en-gb =C2=A0 =C2=A02.69% >> 11. =C2=A0 =C2=A0it-it =C2=A0 =C2=A02.60% >> 12. =C2=A0 =C2=A0es-es =C2=A0 =C2=A02.35% >> 13. =C2=A0 =C2=A0nl =C2=A0 =C2=A01.60% >> 14. =C2=A0 =C2=A0zh-tw =C2=A0 =C2=A01.42% >> 15. =C2=A0 =C2=A0en =C2=A0 =C2=A01.26% >> 16. =C2=A0 =C2=A0ru-ru =C2=A0 =C2=A01.12% >> 17. =C2=A0 =C2=A0pt-br =C2=A0 =C2=A01.04% >> 18. =C2=A0 =C2=A0da =C2=A0 =C2=A00.86% >> 19. =C2=A0 =C2=A0sv =C2=A0 =C2=A00.78% >> 20. =C2=A0 =C2=A0ja-jp =C2=A0 =C2=A00.77% >> 21. =C2=A0 =C2=A0zh-cn =C2=A0 =C2=A00.61% >> 22. =C2=A0 =C2=A0tr =C2=A0 =C2=A00.55% >> 23. =C2=A0 =C2=A0fr-fr =C2=A0 =C2=A00.48% >> 24. =C2=A0 =C2=A0es-419 =C2=A0 =C2=A00.40% >> 25. =C2=A0 =C2=A0sv-se =C2=A0 =C2=A00.40% >> >> >> Browser used: >> >> 1. =C2=A0 =C2=A0Firefox =C2=A0 =C2=A030.33% >> 2. =C2=A0 =C2=A0Internet Explorer =C2=A0 =C2=A0 30.06% >> 3. =C2=A0 =C2=A0Chrome =C2=A0 =C2=A027.30% >> 4. =C2=A0 =C2=A0Safari =C2=A0 =C2=A08.41% >> 5. =C2=A0 =C2=A0Opera =C2=A0 =C2=A02.67% >> >> Most common browser versions: >> >> 1. =C2=A0 =C2=A0Firefox =C2=A0 =C2=A012.0 =C2=A0 =C2=A021.36% >> 2. =C2=A0 =C2=A0Internet Explorer 9.0 =C2=A0 =C2=A014.41% >> 3. =C2=A0 =C2=A0Chrome =C2=A0 =C2=A019.0.1084.52 12.46% >> 4. =C2=A0 =C2=A0Internet Explorer =C2=A0 =C2=A08.0 =C2=A0 =C2=A012.10% >> 5. =C2=A0 =C2=A0Chrome =C2=A0 =C2=A018.0.1025.168 =C2=A0 =C2=A06.37% >> 6. =C2=A0 =C2=A0Chrome =C2=A0 =C2=A019.0.1084.46 =C2=A0 =C2=A05.41% >> 7. =C2=A0 =C2=A0Safari =C2=A0 =C2=A0534.57.2 =C2=A0 =C2=A02.21% >> 8. =C2=A0 =C2=A0Internet Explorer =C2=A0 =C2=A07.0 =C2=A0 =C2=A02.20% >> 9. =C2=A0 =C2=A0Opera =C2=A0 =C2=A011.64 =C2=A0 =C2=A01.80% >> 10. =C2=A0 =C2=A0Firefox =C2=A0 =C2=A011.0 =C2=A0 =C2=A01.74% >> >> >> Most common operating systems: >> >> 1. =C2=A0 =C2=A0Windows =C2=A0 =C2=A083.74% >> 2. =C2=A0 =C2=A0Macintosh 10.79% >> 3. =C2=A0 =C2=A0Linux 3.41% >> >> >> Detail for Windows users (so all Windows users together =3D=3D 100%) >> >> 1. =C2=A0 =C2=A07 56.56% >> 2. =C2=A0 =C2=A0XP 32.43% >> 3. =C2=A0 =C2=A0Vista 9.85% >> 4. =C2=A0 =C2=A0NT 0.58% >> 5. =C2=A0 =C2=A0Server 2003 0.39% >> 6. =C2=A0 =C2=A02000 0.16% >> 7. =C2=A0 =C2=A098 0.02% >> 8. =C2=A0 =C2=A0ME 0.00% >> >> Detail for Mac users (so all Mac users together =3D=3D 100%) >> >> 1. =C2=A0 =C2=A0Intel 10.7 55.46% >> 2. =C2=A0 =C2=A0Intel 10.6 31.92% >> 3. =C2=A0 =C2=A0Intel 10.5 7.70% >> 4. =C2=A0 =C2=A0PPC 10.5 1.63% >> 5. =C2=A0 =C2=A0PPC 10.4 1.57% >> 6. =C2=A0 =C2=A0Intel 10.4 1.01% >> 7. =C2=A0 =C2=A0PPC =C2=A0 =C2=A0 0.38% >> 8. =C2=A0 =C2=A0Intel 0.17% >> 9. =C2=A0 =C2=A0Intel 10.8 0.16% >> 10. =C2=A0 =C2=A0(not set) =C2=A0 =C2=A00.00% >> >> >> Detail for Linux =C2=A0users (so all Linux users together =3D=3D 100%) >> >> 1. =C2=A0 =C2=A0i686 61.31% >> 2. =C2=A0 =C2=A0x86_64 37.82% >> 3. =C2=A0 =C2=A0(not set) =C2=A0 =C2=A00.48% >> 4. =C2=A0 =C2=A0zbov 0.15% >> 5. =C2=A0 =C2=A0armv7l =C2=A0 =C2=A00.13% >> 6. =C2=A0 =C2=A0ppc =C2=A0 =C2=A00.03% >> 7. =C2=A0 =C2=A0x86 =C2=A0 =C2=A00.02% >> 8. =C2=A0 =C2=A0i586 0.02% >> 9. =C2=A0 =C2=A0zvav 0.01% >> 10. =C2=A0 =C2=A0armv6l 0.01% >> >> >> >> Screen resolutions: >> >> 1. =C2=A0 =C2=A01366x768 =C2=A0 =C2=A018.59% >> 2. =C2=A0 =C2=A01280x800 =C2=A0 =C2=A012.90% >> 3. =C2=A0 =C2=A01024x768 =C2=A0 =C2=A012.20% >> 4. =C2=A0 =C2=A01280x1024 =C2=A0 =C2=A010.15% >> 5. =C2=A0 =C2=A01920x1080 =C2=A0 =C2=A08.94% >> 6. =C2=A0 =C2=A01440x900 =C2=A0 =C2=A07.20% >> 7. =C2=A0 =C2=A01680x1050 =C2=A0 =C2=A05.32% >> 8. =C2=A0 =C2=A01600x900 =C2=A0 =C2=A04.46% >> 9. =C2=A0 =C2=A01024x600 =C2=A0 =C2=A03.04% >> 10. =C2=A0 =C2=A01920x1200 =C2=A0 =C2=A02.04% >> >> >> Color Depth: >> >> 1. =C2=A0 =C2=A024-bit =C2=A0 =C2=A054.31% >> 2. =C2=A0 =C2=A032-bit =C2=A0 =C2=A043.73% >> 3. =C2=A0 =C2=A016-bit =C2=A0 =C2=A01.81% >> 4. =C2=A0 =C2=A04-bit =C2=A0 =C2=A00.11% >> 5. =C2=A0 =C2=A08-bit =C2=A0 =C2=A00.01% >> 6. =C2=A0 =C2=A032-bit =C2=A0 =C2=A00.01% >> >> Java support (in browser) >> >> 1. =C2=A0 =C2=A0Yes =C2=A0 =C2=A078.21% >> 2. =C2=A0 =C2=A0No =C2=A0 =C2=A021.78%