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From Kevin Grignon <kevingrignon...@gmail.com>
Subject Re: [UX] The Questions for users
Date Tue, 05 Jun 2012 03:13:19 GMT
Additional comments inline. See KG02.

On Tue, Jun 5, 2012 at 10:49 AM, Kevin Grignon <kevingrignon.oo@gmail.com>wrote:

> KG01 - see comments inline.
>
> On Tue, Jun 5, 2012 at 8:26 AM, Graham Lauder <yo@apache.org> wrote:
>
>> > > Hi.
>> > >
>> > > Questions relating to research!
>> > >
>> [....]
>> >
>> > Perhaps the first survey we should conduct is a survey about what sort
>> of
>> > surveys our users would respond to.
>>
>
> KG01 - Thanks for your feedback and interest in the user research effort.
> While I agree we could deploy different types of surveys to gather
> different types of data, I feel that a survey of surveys might induce
> premature survey fatigue. User research, especially surveys, consumes
> people's time and energy. Rather, I propose we work from the other
> direction. If the goal of the research activity is to gather data that will
> help us build insight and drive informed design and development decisions,
> then we should focus the surveys on the information we need to do that. I
> have captured some comments in the wiki discussion page.
>
> http://wiki.services.openoffice.org/wiki/Talk:AOO_UX_Research_Surveys
>
>
>
>
>>  >
>> > Cheers
>> > GL
>> >
>> > PS I have made a few comments on the wiki page with regard to the
>> questions
>> > there.
>> >
>>
>> Discussion on Delivery Methodologies
>>
>> Unfortunately probably our best way of reaching OOo users, the OOo mail
>> redirect, has been taken away (Although the value of that list could be
>> debatable) so we have to come up with different methods. We have
>> basically two
>> demographics that we have simple access to: New Users and Experienced
>> Users.
>>
>> New User contact:
>> At Download, from a redirect from the download site
>> At install: a link to a survey to do while AOO is installing
>> Immediately Post install
>>
>> Experienced user contact:
>> As for the New User
>> Via the announce list
>> from the Home Page (Add in another link "I am willing to help with AOO
>> User
>> Research")
>> At upgrade as part of the process
>>
>> This in addition to posting on all lists obviously
>>
>> It should go without saying that the user should be able to opt-out at any
>> point
>>
>>
>> Discuss either here or on the wiki
>>
>> http://wiki.services.openoffice.org/wiki/Talk:AOO_UX_Research_Surveys
>>
>
KG02 - Graham, I can log into and edit the page, but cannot login to or
edit the comments. Thoughts?


>
>> Cheers
>> GL
>>
>
>

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