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From Graham Lauder ...@apache.org>
Subject Re: [UX] The Questions for users
Date Tue, 05 Jun 2012 00:26:30 GMT
> > Hi.
> > 
> > Questions relating to research!
> > 
[....]


> 
> Perhaps the first survey we should conduct is a survey about what sort of
> surveys our users would respond to.
> 
> Cheers
> GL
> 
> PS I have made a few comments on the wiki page with regard to the questions
> there.
> 

Discussion on Delivery Methodologies 

Unfortunately probably our best way of reaching OOo users, the OOo mail 
redirect, has been taken away (Although the value of that list could be 
debatable) so we have to come up with different methods. We have basically two 
demographics that we have simple access to: New Users and Experienced Users. 

New User contact: 
At Download, from a redirect from the download site 
At install: a link to a survey to do while AOO is installing 
Immediately Post install 

Experienced user contact: 
As for the New User 
Via the announce list 
from the Home Page (Add in another link "I am willing to help with AOO User 
Research") 
At upgrade as part of the process 

This in addition to posting on all lists obviously 

It should go without saying that the user should be able to opt-out at any 
point


Discuss either here or on the wiki

http://wiki.services.openoffice.org/wiki/Talk:AOO_UX_Research_Surveys

Cheers
GL

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