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From Donald Harbison <dpharbi...@gmail.com>
Subject Re: After AOO 3.4?
Date Wed, 09 May 2012 00:49:48 GMT
On Mon, May 7, 2012 at 9:40 PM, Kevin Grignon <kevingrignon.oo@gmail.com>wrote:

> Understanding who does what with our product is very important to defining
> a product direction that resonates with our users.
>
> The user experience team is about to refresh the UX work products on the
> wiki. An updated set of user roles/personas is our first step. Existing
> data can get us started, then we need to incorporate recent behavior
> shifts, including integrated social and mobile.
>
> Albino, Louis, Ricardo, would you like to contribute to these user
> definitions.
>

I would. User whose professional success depends on publishing to academic
and scientific journals is my nomination.


>
> Regards,
> Kevin
>
>
>
> On May 8, 2012, at 8:07 AM, Louis Suárez-Potts <luispo@gmail.com> wrote:
>
> > Hi
> >
> > On Monday, 7 May 2012, RGB ES wrote:
> >
> >> 2012/5/8 Louis Suárez-Potts <luispo@gmail.com <javascript:;>>:
> >>> Hi,
> >>>
> >>> RGB ES wrote:
> >>>> 2012/5/5 Albino Biasutti Neto <biasuttin@gmail.com <javascript:;>>:
> >>>>> Hi.
> >>>>>
> >>>>> We have to focus on end users, and seek feedback to research, created
> >>>>> polls, and others.
> >>>>>
> >>>>> We need to get statistics AOO.
> >>>>>
> >>>>> Best,
> >>>>> Albino
> >>>>
> >>>> Before that, we need to define who our end users are. We need a set
of
> >>>> "ideal users" with clear needs: students who do their homework,
> >>>> independent writers that use on-line publishing systems, small
> >>>> companies that need to create an invoice or maintain a database of
> >>>> supplies...
> >>>
> >>> I'm curious... are you dismissing the vast numbers who were using OOo?
> >> Briefly, more than 95 percent of downloads from the mirrors were Windows
> >> users. But major deployments were almost entirely in the public sector.
> >> Some of the more obvious were listed here [0], but the page is out of
> date.
> >>>
> >>>
> >>>> All those groups have different needs, and the right answer for one
> >>>> group could be a problem for the others.
> >>>
> >>> I think that, as was suggested, an effective modus operandi is to work
> >> with the NL groups. For instance, there might be public sector or
> private
> >> needs for accessibility features. We here may not have the people to do
> >> that but we (an extended we at this point) can work with those wanting
> it
> >> to find the developers....
> >>>
> >>>>
> >>>
> >>> louis
> >>>
> >>> [0]
> >>
> http://wiki.services.openoffice.org/wiki/Major_OpenOffice.org_Deployments
> >>>>
> >>>> Regards
> >>>> Ricardo
> >>
> >> Sorry, but I cannot understand your question. I'm not dismissing
> >> anything. I just commented that a home user is not the same than a
> >> professional writer, and that both groups have different needs that
> >> ask for different solutions. Building usage statistics without
> >> considering the differences between users can lead to wrong
> >> conclusions: that's all.
> >>
> >> Maybe is for my professional background, but as physicists I know that
> >> before doing research (and analysing user statistics is research) you
> >> need a "model" of what you are looking for: on this case, a set of
> >> "ideal users" with a lists of needs and problems. Only then you will
> >> be able to find solutions.
> >>
> >> Regards
> >> Ricardo
> >>
> > Well, as a historian I quite agree with you. My point was that we already
> > have a lot of data, as that URL hints.
> > Louis
> >
> >
> > --
> > Sent from Gmail Mobile
>

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