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From Raphael Bircher <rbirc...@apache.org>
Subject Re: [DISCUSS] Remove old bugs.
Date Fri, 18 May 2012 22:36:00 GMT
Am 19.05.12 00:19, schrieb Marcus (OOo):
> Am 05/18/2012 11:55 PM, schrieb Raphael Bircher:
>> Am 18.05.12 22:52, schrieb Kayo Hamid:
>>>  From ooo-qa. We can see a lot old bugs on issues.apache.org. Can we
>>> begin
>>> removing? It's a key thing for project? I volunteer to this.
>>>
>>> Eg, https://issues.apache.org/ooo/show_bug.cgi?id=4549 (10 years old)
>>>
>> The age of the bug does not automaticly mean that they are solved. If
>> they are CONFIRMED you can recheck them. Sametimes the are realy solved,
>> but the moast are still valid issues. Same issues we can cloase, for
>> exemple if they are Win98 only or so.
>>
>> Unconfirmed issues who are older then 2 years we can realy close I
>> think.
>>
>> Greetings Raphael
>>
>> PS: Welcome to the black hole Bugzilla ;-)
>
> In general closing bugs because they are simply too old is a clear -1
> for me.
>
> Of course, only a closed bug is a good bug. But you need a good reason
> for closing them. The reasons are given as resolved status in BZ. I
> don't see "Closed, Too Old" there. ;-)
I said UNCONFIRMED, not every bug. They stey moastly unconfirmed because
no one was able to reproduce it.  And so it was maybe a crapt system or
so. I normaly short read the bug, and than deside to close ore not.
Sametimes there are also comments like "please add more informations",
or samething like that. If there is no answare I close the bug often
with a comment like "We missing the addidional informations, so I wil
close the bug now. feel free to reopen it or create a new one."

Confirmed bugs you should handle much more carefull, because they are
moastly valid issues.

>
> So, please try to check first if the issue:
> - is already solved
> - is no longer relevant due to license and therefore code change
> - is not reproducible with its problem description
> - is invalid as it's no real bug report, etc.
+1

Greetings Raphael


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