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From Kevin Sisco <>
Subject Re: I'd love your opinion on a question of FAQ style
Date Wed, 14 Mar 2012 03:28:21 GMT
I personally like option B on both sets.  I feel they are the most informative.

On 3/13/12, Rob Weir <> wrote:
> This question came up on the other thread.  I'd be interested in
> knowing which style of FAQ you prefer:
> Example A:
> "Who is building Apache OpenOffice releases?
>  * In common with other Apache projects, work on Apache OpenOffice is
> performed by individual volunteers.
>  * Development is done a number of the original developers of
> in addition to community volunteers and developers from
> other projects derived from the OpenOffice codebase including IBM
> Symphony."
> or Example B:
> "Who is developing Apache OpenOffice?
> Like any other Apache project, work on Apache OpenOffice is performed
> by a diverse group of volunteers, from over a dozen countries.  We
> have participants who are brand new to the project as of last week.
> We also have many old hands, who have been involved with OpenOffice
> for a decade or more.  These volunteers work on coding, testing,
> documentation, websites, translations, marketing as well as other
> functions.  Some of our volunteers are listed here:
>    If you are
> interested in helping develop the next great version of Apache
> OpenOffice please take a look at our Getting Involved page
> ("
> Another set:
> Example A:
> "Where can I get updates to the copy of that I am running?
>    *  There have been no updates to binaries released
> for users since Oracle stopped development and there will be no
> patches to those earlier binary programs released.
>     * The project is currently preparing a new version of the code and
> it will be available through the website.
>     * Once Apache OpenOffice v3.4 is released, the project recommends
> you replace your installation with it.
>     * Again, there are developer versions available for testing purposes."
> and
> Example B:
> "Where can I get updates to the copy of that I am running?
>  * The latest release of is 3.3.  If you have that then
> you have the latest.  If you would like to extend the capabilities of
> your OpenOffice 3.3 you might take a look at the many compatible
> extensions ( and templates
> (  that are available.
> *   We are currently preparing a new release, Apache OpenOffice 3.4.
> When available, you can download it from the
> website.  If you want to be on a notification list for when Apache
> OpenOffice 3.4 is available for download, you can send an email to
> These two approaches, A and B, differ in tone, formality and
> information level.   Which do you think would be most useful to users
> seeking answers to their questions?
> -Rob

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